Retail Merchandise Associate
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-02-16
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Retail
Customer Service Rep, Retail & Store Manager
Overview
Home Goods
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact.
Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
- Deliver a highly satisfied customer experience by engaging with all customers and upholding customer experience principles and philosophy.
- Maintain a clean and organized store environment and adhere to operational, merchandising, and loss prevention standards.
- Be cross-trained to work in multiple areas of the store to support business needs.
- Role model established customer experience practices with internal and external customers.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases/returns and count change back to customers following operating procedures.
- Promote credit and loyalty programs; uphold merchandising philosophy and procedures.
- Process and prepare merchandise for the sales floor per company procedures and standards.
- Initiate and participate in store recovery as needed; maintain cleanliness and recovery standards for the store.
- Provide and accept recognition and constructive feedback; adhere to labor laws and store policies.
- Support shrink reduction goals and safety awareness; maintain a safe environment.
- Perform other duties as assigned.
- Possesses excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Strong communication and organizational skills with attention to detail.
- Capable of multi-tasking; able to respond to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors; retail customer experience is preferred.
Benefits include:
Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for additional benefits based on service or hours requirements, including 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to applicable plan terms and may change.
Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law.
TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
DetailsAddress
3645 Washtenaw Ave
Location
USA Home Goods Store 0165 Ann Arbor MI
This position has a starting pay range of $13.73 to $14.23 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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