Senior Accounts Receivable Specialist; Remote

Senior Accounts Receivable Specialist (Remote)

ez Cater is the leading food‑for‑work technology company in the U.S., connecting companies with over 100,000 restaurants nationwide. For workplaces ez Cater provides flexible and scalable solutions for everything from recurring employee meals to one‑off meetings, all backed by 24/7 customer service with real humans. ez Cater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners ez Cater helps them grow their business by bringing them more orders and new high‑value customers.

We are backed by top investors including Insight, Iconiq, Lightspeed, GIC, Soft Bank, and Quadrille.

The Senior Accounts Receivable Specialist reports to the Manager, Accounts Receivable and is instrumental in ensuring the accuracy and integrity of the company’s Customer Master, invoicing, and billing records. This role owns the end‑to‑end accounts receivable cycle, focusing on complex customer invoicing, strategic collections, and account reconciliation.

What You’ll Do:

• Manage the full invoicing cycle, ensuring timely and accurate generation of customer invoices and successful transmission to our customers.
• Serve as a key liaison between Sales, Legal, and Engineering to align on product strategy, technical requirements, and customer needs.
• Oversee the daily work and performance of the assigned offshore teammates, ensuring adherence to company policies, SLAs, and quality standards.
• Monitor the customer aging report and invoicing systems on a regular basis, proactively communicating account activity with customers and reducing DSO.
• Perform complex AR reconciliations for customer accounts, investigating and resolving billing discrepancies, unapplied cash, and disputed amounts promptly.
• Ensure completeness and accuracy of Customer Master Data, Invoices, and supporting documentation.
• Complete and review Financial Due Diligence packages related to new invoicing requests as well as Change Orders for existing customers.
• Support internal and external audit requests, providing documentation and supporting work papers as needed.
• Drive change by proactively identifying opportunities for process automation and continuous improvement across all AR functions.
• Document business processes and accounting policies to maintain and strengthen internal controls.

What You Have:

• 5+ years of progressive Accounts Receivable experience in a high‑volume, customer‑centric environment.
• Strong experience with ERP systems (e.g., Net Suite) as well as invoicing systems (Invoiced/Flywire) and third‑party portals (e.g., Coupa, Ariba).
• Advanced proficiency in Excel and data analysis tools.
• Excellent communication skills and ability to collaborate effectively across time zones and departments.
• Strong attention to detail, problem‑solving ability, and commitment to accuracy.

Compensation: The total target compensation range for this position, including base salary and bonus target, is $72,000–$98,000 annually.*

* Please note:

Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401(k), or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150‑500 words explaining why you are interested in ez Cater and the role, and highlighting anything else you think we should know!

What You’ll Get from Us:

• Market‑competitive salary

• Stock options that you’ll help make worth a lot

• 12 paid holidays

• Flexible PTO

• 401(k) with ez Cater match

• Health/dental/FSA

• Long‑term disability insurance

• Mental health and family planning resources

• Remote‑hybrid work from our awesome Boston office OR your home or a mixture of both

• A tremendous amount of responsibility and autonomy

• Wicked awesome co‑workers and the chance to transform the food‑for‑work space.

ez Cater is an equal‑opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. Following a conditional offer of employment, ez Cater may require a background check.