Retail Sales Associate

Overview

Customer Service Skills, Communication Skills, Organizational Skills, Attention to Detail, Multi-tasking, Flexibility, Integrity, Respect

Description Home Goods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact.

Come join our TJX family—a Fortune 100 company and the world’s leading off‑price retailer.

Job Title:

Retail Sales Associate

Location:

210 Needham St., Newton, MA 0631
Starting Pay: $15.00 to $15.50 per hour (actual starting pay determined by relevant skills, qualifications, and experience)

• Deliver a highly satisfied customer experience by engaging with all customers and embodying customer experience principles and philosophy.
• Maintain a clean and organized store environment, adhering to all operational, merchandise, and loss‑prevention standards.
• Accurately ring customer purchases/returns and count change back to the customer according to established operating procedures.
• Promote credit and loyalty programs.
• Uphold merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink‑reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Effective teamwork with peers and supervisors.
• Retail customer experience preferred.

Associate discount;
Employee Assistance Program; smoking cessation; bereavement; 401(k) associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses.

For those who meet service or hours requirements, additional benefits include: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.