Herb Center Bend - Cannabis Dispensary - Shift Lead - Bend

Golden Grail Group is looking for passionate and dependable individuals to join our Golden Grail Group cannabis dispensary team as Shift Lead (Lead Product Specialists). In this customer-facing role, you'll help guide guests through their cannabis experience with compassion, professionalism, and product knowledge. Whether you’re new to the industry or looking to grow within it, this is a great opportunity to build your career in a fast-paced, team-oriented environment.

• Maintain in-depth knowledge of cannabis strains, products, consumption methods, and cannabis culture.
• Provide an inspiring, clean, and safe retail environment.
• Deliver top-tier customer service and foster a positive and compliant store atmosphere.
• Greet customers and answer incoming phone calls professionally.
• Accurately process transactions using the Point of Sale (POS) system and handle cash responsibly.
• Enter customer information into the system accurately and efficiently.
• Verify proper documentation, identification, and compliance paperwork.
• Keep the store clean, organized, and compliant with company standards.
• Represent the brand and industry with professionalism, compassion, and care.
• Perform other duties as assigned by the management team.

• Must be 21 years of age or older.
• Must possess a valid OLCC Marijuana Worker Permit.
• Reliable transportation to and from work.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to lift up to 25 lbs on a regular basis.

(Reimbursed after completing 90 days of employment)

• Working knowledge of OLCC cannabis regulations.
• Strong communication and customer service skills.
• Prior cannabis product knowledge.
• Previous experience with POS systems and cash handling.
• Excellent organizational and time-management skills.

• Day shifts & night shifts
• Weekday and weekend availability
• Some holidays required

• High school diploma or equivalent (preferred)

This position is on-site only and does not offer remote work opportunities.