Assistant Manager

Position: Assistant Manager - 85
Location: Newport

Position Title:

Assistant Manager

Reports To:

General Manager

A. Primary Purpose of Job:

The assistant manager is responsible for the entire store operation, in conjunction with the General Manager, including program execution and product implementation along with maximizing store efficiencies, inventory control, food service, ordering, receiving and rotation of products, quality of raw and finished products, sanitation and preparation schedules, inspections and follow-up in their assigned store.

The job requires an understanding of all store operations, which include the ability to serve as the Senior Management Person in the absence of the General Manager. This includes the willingness to accept responsibility for the store and to take actions in the best interest of the store, it's employees and meet operational guidelines established by BFS Foods, Inc.

B. Duties and responsibilities for this position:
1. Customer Service Provides top quality, fast, efficient and friendly service.

Demonstrates excellence in customer service.

Ensures GUEST program compliance with every customer.

Understands the needs of customers and tailors service to customer needs.

Handles customer complaints and ensures complete satisfaction at store level.

Adheres to dress code; maintain uniform and nametag; ensures employees do the same.
2. Human Resource Management Duties Recruit, train, develop and evaluate employees of the store to properly execute programs and food service safety procedures.

Demonstrate effective behaviors.

Coaches store employees.

Create a positive store culture by treating employees fair and with respect.

Ensure consistent quality of food service with proper training and communication to employees.

Advise General Manager of any policy violations

Contributes to performance appraisals for all store personnel, as appropriate.

Attend and participate in all store scheduled meetings
3. Scheduling Accepts responsibility for store performance; for covering all shifts at all times.

Responsible for assisting in the development of store schedules to assure proper labor is allocated to the food service operation to meet maximum efficiencies and company labor hour guidelines.

Assist in scheduling cleaning tasks to meet local, state and company sanitation standards.

Assist in creating preparation schedules to meet customer demands.

Supervise and delegate work fairly and objectively; ensures a smooth workflow; meet deadlines.
4. Ordering/Receiving Products Assist in product ordering, including entering build-to’s in the order book, scanning and transmitting order when assigned.

Assist with adjustments to minimum and maximum levels in the POS system for allfoodservice products as they relate to the creation of automatic ordering, where applicable.

Assist in insuring all products are received according to Company policies for temperatures and quality.

Responsible for alerting Management of any food product problems.
5. Merchandising Attain objectives for all categories, using information pertaining to sales, waste and profitability.

Check and maintain signage.

Ensure promotion awareness through proper signage and merchandising.

Check and maintain food service area appearance.

Follow food service sanitation standards; including Restrooms.
6. Inventory/Cost Control Check and adjust food service ordering build-to's, spoilage sheets, ordering, etc.

Perform weekly and month end inventories on all cost accounting items, where applicable.

Responsible for preparation of Food service products for physical inventories.
7. Sanitation Maintain acceptable health and sanitation results from local and state inspections.

Compile, update and follow up on food service area duty and housekeeping lists according to standards set in Operations Manual.

Ensure all employees are following wash hand/glove policies.

Responsible for store level procedures to check and document all dates and temperatures on 'each shift.

Ensure proper garbage disposal/recycling requirements met for food service.
8. Accounting Prepares invoices for posting.

Checks shift audit sheets.

Verifies cash drops, charges, credit cards and voids.

Prepares daily bank deposits and deposits funds in local bank.

Enters all proper information in the back room PC and transmits to home office.

Organizes and sends all required information to home office and files store copies.

Perform such similar, comparable, or related duties as may be required or assigned.c Position of Organization

Reports To:

Generlal Manager Directly supervises:
Store Employees

D. Relationships Inside the Store:
All levels of management team, store employees, customers and vendors.

Essential Functions:

Be able to prepare food quickly and accurately according to Company  able to provide fast and friendly service to each customer.

Cooperate with and interact in a productive way with fellow  able to manage multiple  able to manage multiple  able to direct team work on and between  able to work to improve store environment.

Have the ability to learn and work on a computer.

Ability to…