Retail Regional Manager - Midwest Region

Job Summary

Retail Regional Manager – Responsible for overseeing 8-12 CCI Retail Store locations in the St. Louis, Missouri region. The role includes managing store operations, driving sales performance, and ensuring exceptional customer and employee satisfaction.

• Manage in‑store execution: staffing, shift scheduling, customer engagement, sales, merchandising, and inventory.
• Build and maintain relationships with field and home office leadership.
• Deliver sales productivity and guest experience through coaching and performance management.
• Hire high‑quality full‑time and part‑time Store Managers, Assistant Store Managers, and Sales Associates.
• Retain talent and manage attrition through key performance indicators.
• Achieve all sales and customer service objectives.

• Collaborate with field sales leadership to meet company goals.
• Report regularly to senior leadership.
• Ensure all team members are fully trained.
• Provide feedback, develop action plans, and execute improvements.
• Track and retain all team resources.
• Identify trends and opportunities for sales and experience improvement.
• Own hiring, training, and performance management of store managers.
• Make hiring, promotion, and termination decisions in partnership with HR.
• Coach and train store management and sales representatives.

• Bachelor’s degree preferred (Business).
• 5–7 years of training, sales, account management or related experience.
• 3+ years of retail management experience.

• Multi‑unit specialty retail management experience.
• Proven leadership and multi‑unit management record.
• Excellent verbal and written communication.
• Strong business acumen.
• Ability to train and develop subordinates.
• Flexibility to work weekends and travel as required.
• Self‑starter with high motivation.
• Proficiency in MS Office (Word, Excel, PowerPoint).

• Physical ability to bend, stoop, reach, twist, lift, push, pull, walk, stand, and move items.
• Capability to move around the store and assist customers.

Salary range: $110,250 – $164,850.

• Competitive base pay with potential for shift differential, overtime, and bonus.
• Medical insurance (98% company‑paid for full‑time employees).
• Dental and vision insurance (100% company‑paid for full‑time employees).
• 401(k) company match of 100% up to 6% of pay.
• Discounted Consumer Cellular wireless plan.
• Paid Time Off (PTO) after a 30‑day waiting period.
• 6 company‑paid holidays plus 16 hours of floating holiday accrual per year.
• Flexible Spending Accounts for health care and dependent care.
• Life and AD&D insurance equal to 1x annual earnings (100% company‑paid).
• Long‑Term Disability insurance (100% company‑paid).
• Employee Assistance Program (100% company‑paid).
• Education reimbursement.
• Employee rewards program.

United States‑Missouri

Full‑time; 50% travel required.