Luxury Brand Evaluator in Mill Valley, CA

Become a Luxury Brand Evaluator in Mill Valley, CA
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Join to apply for the Become a Luxury Brand Evaluator in Mill Valley, CA
- Apply Now role at CXG

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback to help brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Choose your assignments - align missions with your preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
• Observe ambiance, service quality, and overall customer experience
• Provide honest feedback using our platform through questionnaires

• Fashion & Couture:
  Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches:
  Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare:
  Guerlain, Sephora, L Oréal, Givenchy
• Automotive:
  Bentley, Jaguar, Genesis, Maserati, Vespa

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• User-friendly platform for managing missions and feedback

• Visit stores or evaluate online and engage with staff
• Observe and report on ambiance, service quality, and customer experience
• Provide honest feedback through questionnaires

• Register: sign up at  and confirm your email
• Complete your profile to 100% and get verified
• Get certified: pass the General Certification to access missions
• Apply for missions: explore assignments with brands that excite you
• Start evaluating: begin making a difference in the luxury market

• Non-Purchase Evaluations:
  Earn a fee based on mission complexity
• Purchase-Based Evaluations:
  Reimbursement for approved items as stated in the mission brief

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. You can manage missions, certifications, and feedback on the platform.

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience required; we value honest feedback from genuine customers