Remote Dealer Services Specialist; Manheim Riverside OTG

Job Title and Compensation

Wholesale Inventory Specialist II – Management Level, Individual Contributor. Company:
Cox Automotive.

Location:

USA. Work Model:
Hybrid – Ability to work remotely part of the week. Travel:
Minimum visits to an auction location twice per month and dealership visits four times per month. Compensation:
Hourly base pay $26.44 – $39.71 per hour, with variation based on location and qualifications. Eligible for additional compensation including commission or incentive program.

This position requires working onsite at an auction location a minimum of twice per month and visiting dealerships within the assigned territory a minimum of four times per month. Candidates must reside within commuting distance to the following territory:
Riverside, Fontana, Corona, Moreno Valley, Palm Springs / Palm Desert.

• Cultivate and nurture strong relationships with clients through proactive engagement, personalized communication, and tailored solutions to meet their needs.
• Utilize industry insights and product knowledge to provide valuable guidance and recommendations, demonstrating a commitment to client satisfaction and long‑term partnership.
• Partner closely with various business units—including sales, mobile inspections, dealer services, and trade desk teams—to ensure a unified approach in serving clients and enhancing their experience through seamless coordination and alignment of strategies.
• Act as a liaison between clients and internal business units, demonstrating responsiveness, follow‑through, autonomous problem solving and ownership in resolving issues from start to finish.
• Effectively coordinate efforts to address client needs and exceed expectations, showcasing versatility and adaptability in handling diverse tasks to ensure client satisfaction.
• Utilize a consultative approach to foster constructive dialogue with dealers on their sales performance, leveraging industry and sales trends as well as vehicle valuation data and market insights to provide strategic recommendations aimed at enhancing efficiency and effectiveness in their sales tactics.
• Empower clients through personalized coaching sessions to adeptly utilize our suite of tools, ensuring optimal effectiveness and satisfaction in their experience.
• Educate clients on marketplace policies to ensure compliance and maximize their success across the platform.
• Demonstrate effective prioritization skills, professionalism in client relationships, and assist with customer care issues promptly and professionally.

• Minimum High School Diploma or GED and at least 3 years of experience in a related field.
• Alternatively, any level degree or certification beyond a HS diploma/GED in a related discipline; or 5 years of experience in a related field.
• Strong verbal and written communication skills.
• Strong organizational skills.
• Strong analytical skills and attention to detail.
• Ability to build strong business relationships.
• Problem‑solving and de‑escalation skills.
• Excellent interpersonal skills.
• Ability to work independently and as part of a team.

• Bachelor’s degree in a related discipline.
• Previous experience as a Wholesale Specialist.

To be employed in this role, you must clear a pre‑employment drug test. Cox Automotive does not currently administer a pre‑employment drug test for marijuana for this position. We are a drug‑free workplace, so possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.