Part Time Associate- Donations, Heights

Position: Part Time Associate- Donations, The Heights
# Part Time Associate
- Donations, The Heights
* Jun 11
*
* Title:

** Resale Associate – Donations
*
* Reports to:

** Store Manager
** Department:
** Resale Store, The Heights
*
* Location:

** 1015 E 11th St, Houston, TX 77009
** Employment Status:
** Part-Time, Non-exempt
** Wages:** $13-$14 an hour DOE
** Impact Statement:
** Resale Associates play a vital role in creating a welcoming and positive shopping experience for all customers at the MAM Resale Shop. Their work directly supports MAM’s mission by helpinggenerate up to 50% of the store’s revenue, which funds essential community programs. In addition,the store serves as a distribution center for no-cost items provided to clients enrolled in MAM’sservice programs, using vouchers to obtain the clothing and household goods they need to rebuildtheir lives.
** Responsibilities / Duties:
*** Assists with receiving, sorting, and organizing donations in the warehouse
* Loads and unloads donated items from donor vehicles and MAM transport vehicles
* Supports warehouse operations including inventory movement, backstock organization, and
* donation flow to the sales floor
* Maintains cleanliness and organization of donation intake and storage areas
* Demonstrate ability to work with people from all walks of life and treat everyone with dignity
* and respect.
* Has reliable transportation to and from work (personal or public)
* Creates a customer-focused environment working with our customers, clients, and donors
* Assists customers with questions on the sales floor
* Operates the cash register to process customers at the check-out
* Professional oral and written communication
* Ability to collaborate with co-workers, volunteers, and Community Service Workers
*
* Qualifications:

*** Commitment to the MAM Mission
* Ability to work with a diverse variety of people, including volunteers and those working
* community service, coworkers, managers, and customers
* Bi-Lingual in English and Spanish (read, write, speak, and understand) to communicate with
* our customers, clients, and donors
* Demonstrates flexibility in ability to work an altered work schedule as required to include
* evenings or weekends
* Experience with resale, thrift, or warehouse tasks
* Demonstrated accuracy on cash register and related duties
* Excellent organizational, problem-solving, and multi-tasking skills
* Detail-oriented with a focus on accuracy
* Ability to work without direct supervision
* Reliable use of a smartphone
*
* Education and Experience:

*** Required - High school or GED graduate; will utilize math and reading/writing skills
* Two + years experience in a retail stockroom
** Physical Demands:
*** Regularly required to stand for long periods, walk, and sit for extended periods
* Regularly uses dexterity to operate cash register keys, keyboard, and doors. Works with
* merchandise, tools, or controls, and reaches with hands and arms
* Must be able to hear and communicate verbally with customers and co-workers
* Ability to lift and carry up to 25 pounds without assistance and heavier items with
* assistance* Works primarily indoors, but regularly works outdoors in all seasons
** Working Conditions / Work Environment:
*** Primary work location is a climate-controlled resale store, but regularly requires working  outside in a variety of weather conditions such as cold, rainy, heat, etc.
* Provide own reliable transportation with proof of valid driver’s license and TX minimum  requirements of auto insurance
** Remote Working Conditions / Work Environment:
** Primary work location er specific conditions, such as if the shop is closed dueto issues such as weather or pandemic conditions, this position may perform certain dutiesremotely. These tasks will be discussed and determined at the time to meet business needs.
* Sorting items
* Cleaning items such as silver, glass, etc.
* Pricing items
* Posting items on MAM Resale Online Store
* Hosting Live Sales
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