Retail Store Manager: Gilroy Outlets

We believe that clothes — and how you make them — can make a difference. Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean and reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners and work to build sustainability into everything we do. A company does not last 160 years by standing still;

it endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and remaining true to its values.

• Leverage corporate partnerships to gain business intelligence and drive localized business, providing feedback and guidance to inform the global business.
• Coach, train, and follow up with all managers to ensure customer service, operational, and visual merchandising standards are met and maintained.
• Develop an in‑store leadership team through the Brand Service Leadership program and other training opportunities.
• Manage the entire store team and ensure they are fully trained on product knowledge and the history and heritage of Levi Strauss & Company.
• Cascade all communication from LS&Co. leadership appropriately to the entire store team.
• Implement Levi's® Stores customer service and sales philosophies and meet or exceed daily established sales and performance goals.
• Provide effective leadership by training employees and assigning tasks, setting and enforcing performance standards.
• Direct all efforts around employee recruiting, selection, supervision, evaluation, and retention of top talent.
• Serve as a leading example of operational excellence and pilot new programs as directed by the Home Office.
• Identify trends, evaluate processes, and recommend programs and initiatives that drive sales and deliver operational excellence.
• Administer Levi's® Stores loss prevention, inventory control, and safety and security programs, ensuring proper control over company assets, merchandise, cash, and inventory.
• Effectively manage payroll for the store.
• Oversee physical inventory preparation and counts, recommend merchandise replenishment plans based on store capacities and sell‑through.
• Recommend new products to positively impact sales.
• Maintain store appearance in accordance with Levi's® Stores visual presentation standards and general housekeeping procedures.
• Attend merchant association meetings and functions, mall management meetings, and convention and visitor’s bureau meetings as necessary.
• Recruit and increase business by implementing relationship marketing through retail promotional activities and community involvement.
• Participate in District Manager regional and company conference calls and meetings/events as needed.

• Bachelor’s Degree (or 9+ years of combined college education and work experience may be substituted for a degree).
• Minimum 7 years of retail management experience, including at least 3 years in a high‑volume setting.

• Strong interpersonal and communication skills (verbal and written).
• Strong business acumen.
• Ability to enable the management and development of store team.
• Excellent time and project management skills.

Location:

Gilroy, CA, USA. Full time.