Visual Merchandising Assistant Store Manager

Wayfair is redefining the in-store experience for home shoppers and we’re looking for a passionate Department Manager of Visual Merchandising to help bring our brand to life. In this role, you’ll lead the visual merchandising team to create inspiring, dynamic store presentations that captivate customers and drive sales. You’ll partner closely with the Sr. Managers, General Manager, and the Home Office teams to shape and execute the visual strategy across all departments, from furniture to home improvement.

If you’re energized by creative leadership, operational excellence, and building teams that thrive in fast-paced, high-growth environments, this is the perfect opportunity to make your mark.

• Lead Visual Storytelling:
  Drive the creative direction and flawless execution of in-store presentations, from seasonal floor sets to signage and props, across all departments.
• Build & Inspire Your Team:
  Recruit, train, and mentor a team of Visual Specialists and Leads who share your passion for design and operational excellence.
• Own Visual Operations:
  Manage day-to-day visual team activities, ensuring consistency, efficiency, and alignment with brand standards.
• Partner Across the Store:
  Collaborate with Sales, Logistics, Asset Protection, and Home Office Visual partners to ensure seamless merchandise flow and a unified customer experience.
• Use Data to Drive Decisions:
  Analyze sales and visual performance metrics to optimize presentations and adjust strategies in real time.
• Pioneer & Innovate:
  Lead the build-out of the visual merchandising team structure and processes to support Wayfair’s retail growth.
• Champion Customer
  
  Experience:
  
  Make sure every visual element enhances the guest journey, inspires confidence, and reflects Wayfair’s commitment to relentless customer focus.
• Manage Tools & Tech:
  Leverage technology and tools to improve team productivity and store impact.
• Be the Visual Ambassador:
  Represent Wayfair’s brand values daily by fostering a culture of creativity, collaboration, and continuous improvement.
• Operate as “One Team”:
  Support Wayfair’s total store goals by cross-training across key store functions, including sales and back‑of‑house operations. Flex where needed to support customers, teammates, store needs and peak business periods.

• Visual Leadership
  
  Experience:
  
  7+ years leading visual merchandising in high-volume retail or multi‑unit settings, especially in home goods or related categories.
• Creative & Strategic Vision: A portfolio that showcases your eye for design and ability to translate big ideas into consistent, compelling in‑store experiences.
• Team Builder & Mentor:
  Proven success recruiting, coaching, and inspiring visual teams to deliver their best work every day.
• Business Savvy:
  Strong skills in analyzing data and KPIs to make informed decisions that boost sales and enhance visual impact.
• Collaborative Spirit:
  Comfortable working across departments and with home office partners to align goals and drive store success.
• Adaptability & Drive:
  Thrive in a fast‑paced, ever‑changing environment with a startup mindset and a passion for continuous improvement.
• Flexible Availability:
  Ready to support operations with a schedule that can include early mornings, late nights, weekends, and holidays.
• Technical Know‑How:
  Familiarity with Google Suite or similar tools, plus the eagerness to learn new software that supports your team.
• Customer‑Centric Focus:
  You live and breathe delivering a retail experience that puts customers first, every detail matters.

• Physical Activity:
  Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement:
  Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability:
  Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements:
  Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility:
  Comfortable in environments with varying temperature conditions.
• Noise Tolerance:
  Occasional exposure to moderate noise levels and physical activity.