Store Manager, Operations Manager

Responsibilities

• Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
• Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
• Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
• Learns quickly and adapts to change.
• Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the “why’s”, and keeping messaging simple.
• Exhibits strong decision‑making capabilities that align with the company’s strategic priorities and support the achievement of club operational goals and objectives.
• Maintains awareness of local competition and current trends in the retail marketplace.
• Controls operating costs and establishes operational efficiencies.
• Implements new concepts to maximize profitability.
• Embraces the company’s core values/purpose and ensures team members do the same.
• Creates a great shopping experience for members that is dedicated to exceeding member expectations.
• Meets planned profit objectives through effective techniques, technological improvements, and productivity enhancements.
• Monitors expenses and adjusts expenditures as necessary to achieve profit objectives.
• Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office.
• Maintains a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales/hours, audit, shrink, turnover).

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic.
• Honest, straightforward, and committed to providing high levels of service to members.
• Excellent communication skills.
• Ability to lead and motivate a large team.
• Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving, and conflict resolution.
• High school diploma and/or college degree preferred.
• Demonstrated leadership capabilities including managing/supervising cross‑functional teams, training team members, and driving and communicating results.
• Open shift availability required.
• At least 18 years of age.

Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing, and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance. Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises.

There may be occasional exposure to cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non‑discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $ – $.

• Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships:
  Enjoy a complimentary Club Card Membership, plus a free Supplemental Membership for someone in your household. *
• Generous Paid Time Off:
  Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave. *
• Flexible and Affordable
  
  Health Benefits:
  
  Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan:
  Build your financial future with a company match (available to team members 18 and older). *
• Employee Stock Purchase Plan:
  Accumulate funds through after‑tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount. *
• * Eligibility requirements vary by position.

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI‑generated responses.