Department Manager

Location

This position is located at 6170 W Grand Ave, Gurnee, Illinois, 60031 United States

In collaboration with the Store Manager, the Department Manager takes an entrepreneurial approach to driving store sales and the overall store experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development, creating a culture of excellence, creativity, collaboration, innovation, and trust.

• Actsas a brand representative reflective of the company values; collaborates with store leadership on the creation of an engaging visual experience that appeals to the Reclecticcustomer
• Supports the Store Manager to elevate every aspect of the store experience through optimizing product flow,efficient store operations and visualmerchandisingtocreate a compelling atmosphere
• Cultivatesa welcoming and inclusive environment by being highly focused on delivering genuine customer experiences that are engaging, efficient, and personalized; interprets customer feedback and team insights to positively improvestoreinteractions

• Takesan active role in recruiting, hiring, andretaininga diverse and engaged team; takes responsibility fortheirown development and professional growth
• Providestimelyand specific employee feedback to create a culture of action and accountability;facilitatesa thorough and thoughtful onboarding for new hires,equitable development paths for all employees, and a focus on employee engagement
• Assesses staff scheduling needs andassistsmanagingteam availability, requests off, and identifies employee skill set to create an effective schedule that aligns with business requirements

• Collaborates with leadership team toassessproduct sell-throughandidentifystore successes and opportunities; effectively leads an empowered team to make strategic, creative, business-impacting decisions
• Actively holds team accountable to scheduling and timekeeping policy throughconsistentpayrollmanagement
• Increases store sales through a strong level of customer service,business and key metric analysis, andmaintainingstock levelstooptimizeproductflow
• Maintains a well-organized,cleanand presentable building and championstimelyescalation of facilities/maintenance issues/technology issues
• Interprets Home Office direction to impact store’s structure, presentation, and overall productivity to drive store sales.
  
  Provides feedback to Store Managerto continuously improve operations.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of thestore

• Promotes an inclusive environment byrepresentingand amplifying all voices, activelyseekingand advocating different perspectives
• Fostersa culture ofstrong communication and teamwork; stays current and follows through to ensure importantstoreinformation reaches all levels of theteam

• Passion for Reclectic brand and concept
• 3+ years store leadership experience
• Proven record of hiring and developing great talent
• Strong understanding of merchant process and ways it impacts the business
• Experience in coaching, counseling, and conflict resolution
• Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

USD $24.00 - USD $24.00 /Hr.