Agent​/Investigator, Asset Protection; North LA area

Position: Agent/Investigator, Asset Protection (North LA area)
Job Description:

This job is located at A&F Co. stores in Topanga and Northridge fashion centers.

What Will You Be Doing?

Responsible for the execution of Asset Protection initiatives in assigned locations 5-10 stores, as well as, implementation of shortage reduction programs in high shrink location(s)
Provide in person and remote support to local store management to meet strategic asset protection objectives

Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service

Routine monthly travel to Focus Stores. Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers

Provide clear and consistent training to all store personnel on Asset Protection Initiatives. safety communication guidelines and current crisis management protocols

Commit to the highest degree of professionalism, integrity, and customer service

Complete AP and Physical Security audits on a routine basis.

Complete special projects as assigned by Regional Manager of Asset Protection.

Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring and OMNI compliance.

Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance.

Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty.

Conduct internal investigations for inventory, cash loss, and violations of policy.

Prepare case reports covering investigation and case details

Manage initial investigative processes for all internal investigations within assigned alignment and the District when applicable

Serve as a liaison between store/APA investigations and certified market interviewers

Support investigations related to internal loss throughout the assigned region while partnering with GHO Analysts Conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with company apprehension policies

Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations

Represent company in court proceedings related to investigations

Maintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners

Provide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocols

Utilize analytics software to develop specific store loss prevention strategies

Participate in corporate operational test programs to gauge viability of program evolution. Provide relevant observational data to the Global Home Office to inform policy decisions

Responsible for ensuring accurate execution of Store Programs. Routinely provide relevant feedback to store leaders regarding operational efficiency

Effectively identify and implement solutions to eliminate store margin erosion

Support new stores through physical store visitation and pre-open audits to ensure smooth and timely openings

What Do You Need To Bring?4-year degree preferred2 or more years of experience in Asset Protection, multi-location experience preferred

Strong communication and interpersonal skills

Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines

Ability to work nights, evenings and weekends appropriate to retail business needs

Must pass a comprehensive background investigation

Must have a reliable means of transportation

Benefits & Perks As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community

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