AR Specialist

Hi there! We are fal, and we are on a mission to build world’s first generative media platform for developers.

We built a serverless runtime for Python that is optimized to run large ML models on 1000s of GPUs efficiently. The applications built on our platform are currently serving millions of users around the world and our goal is to 1000x that over the next few years.

fal is an in-person company based in San Francisco. Today, we are 80 people strong, and we are looking for team members who share our excitement about the fast moving nature of AI and can independently build world-class infrastructure.

Full time

Finance

fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.

As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.

We’re looking for a detail-oriented and proactive AR Specialist to own collections processes, improve cash flow operations, and partner cross-functionally with Finance, Sales, Operations and Customer Success teams. This role is ideal for someone who thrives in startup environments, and enjoys solving operational challenges.

Manage the end-to-end accounts receivable process, including invoicing, payment tracking, and account reconciliation

Monitor aging reports and proactively follow up on outstanding invoices

Maintain accurate customer account records and resolve billing discrepancies in a timely manner

Support month-end close activities related to AR and cash application

Execute collection strategies to reduce DSO and improve cash collections

Build strong relationships with customer AP teams to resolve payment delays professionally and efficiently

Escalate high-risk or delinquent accounts appropriately while maintaining positive customer relationships

Analyze customer payment trends and identify collection risks early

Utilize collection tools to manage collection workflows, automate outreach, and track collection performance metrics

Collaborate with Finance leadership to optimize AR processes, reporting, and controls

Partner with Sales to ensure billing accuracy and smooth customer onboarding

Help implement scalable systems and best practices suitable for a high-growth startup environment

Prepare weekly AR aging and collections reports for leadership

Track KPIs, including DSO, collection effectiveness, and overdue balances

Support audit requests and maintain documentation for compliance purposes

3+ years of experience in Accounts Receivable, Billing, or Collections

Experience in a SaaS, technology, or startup environment preferred

Strong understanding of AR processes, collections strategies, and cash application workflows

Experience with ERP/accounting systems

Excellent communication and negotiation skills and comfortable calling customers on the phone

Strong organizational skills with high attention to detail

Ability to prioritize and manage multiple deadlines in a fast-paced environment

Hands-on experience with Tesorio or similar AR automation/collections platforms

Experience supporting enterprise or B2B customers

Familiarity with SaaS billing models, contracts, and revenue operations

Use AI tool to perform analysis and summary

Experience working cross-functionally with Sales and Operations

Opportunity to shape the accounting foundation of a high-growth AI startup.

Work with a collaborative, mission-driven team.

Competitive compensation, equity, and benefits.

High autonomy and real ownership over core financial operations.

$100,000 - $140,000 + equity + comprehensive benefits package

We are currently hiring in downtown San Francisco.

• Interesting and challenging work
• Competitive salary and equity
• We are currently hiring in downtown San Francisco. We prefer to work in-person but we also offer remote work opportunities for exceptional candidates.
• We offer visa sponsorship and will help you relocate to San Francisco.
• Health, dental, and vision insurance (US)