Rental Coordinator

Job Summary

The primary responsibilities of this position are to coordinate rental equipment functions with other departments and customers, assure timely delivery of equipment, and provide exceptional customer service resulting in product loyalty and customer retention. The Rental Coordinator will also prepare timely and accurate invoicing, prepare month-end reporting, and maintain computer system integrity.

• Determine the proper equipment needs per application.
• Schedule the equipment to be rental ready and delivered in a timely manner.
• Responsible for all tracking and billing of internal and external cartage costs.
• Responsible for invoicing customers in a timely manner.
• Work with accounting on all past due accounts.
• Maintain computer system integrity.
• Prepare and produce management reports.
• Secure equipment from Raymond and other dealers as required.
• Perform charger adjustments such as connectors, fuses, line voltage, etc.
• All other duties as assigned or required.

All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.

• High school or equivalent minimum, associate degree or 2 - 3 years appropriate experience
• Excellent customer skills
• Basic PC knowledge and data entry skills
• Excellent organizational and time management skills
• Ability to interact with team members to develop good working relationships
• Basic Mechanical understanding
• Strong mental ability to maintain a calm demeanor under pressure or stress
• Excellent communications skills: written, verbal and listening
• Must exhibit detail orientation and ability to juggle priorities.

• Self‑driven/self-structure
• Autonomous (taking initiative)
• Drive, strong work ethic
• Results‑oriented
• Passionate about achieving results
• Reliability, accountability, integrity
• Communication skills
• Assertive

Benefits Built For YOU
! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life.

Medical, Dental and Vision Insurance, Prescription Drug Plan.

Company‑paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing;
Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.

Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.

Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.

• Technology and Home Office Setup:
  This includes a laptop, dual monitors, a docking station, and a wireless keyboard and mouse.
• Flexible Work Arrangements:
  This includes remote work options and flexible scheduling.
• Professional Development Opportunities:
  This includes training programs and tuition reimbursement for further education or certifications.
• Career Growth and Advancement:
  With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.
• Company-sponsored social events and team‑building activities.
• Employee recognition program

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job unless it causes undue hardship. This position is classified as sedentary work, which requires the ability to remain stationary for extended periods while occasionally…