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Customer Experience Lead - In-Store & Online

Remote / Online - Candidates ideally in
Shrewsbury, Worcester County, Massachusetts, 01546, USA
Listing for: Whole Foods Market
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 22730 - 41603 USD Yearly USD 22730.00 41603.00 YEAR
Job Description & How to Apply Below

Whole Foods Market in Shrewsbury is seeking a Supervisor to support Customer Service & E-Commerce programs, leading checkout and grocery delivery and pickup operations. You will focus on safety, order accuracy, pickup experience, team productivity, and execution of store programs.

You will monitor performance metrics, coach Team Members, and ensure high standards of customer care while maintaining a clean, safe work environment and collaboration with store leadership and partners.

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