Store Manager, Retail & Store Manager

Store Manager – Mattoon, Illinois Join the Jack Flash Team

Jack Flash is currently seeking a Full-Time Store Manager for our Mattoon, Illinois location. If you're an energetic leader who enjoys developing people, delivering exceptional customer service, and driving business results in a fast-paced retail environment, we'd love to hear from you.

Jack Flash is a family-owned convenience retailer proudly serving communities throughout Illinois and Missouri since 1986. What started as a single location has grown into 18 locations, including convenience stores, truck stops, liquor stores, and car washes.

Our mission is simple: provide outstanding service, quality products, and a welcoming experience for every customer who walks through our doors. We believe our success starts with great people, and we're committed to investing in our team members through training, development, and opportunities for advancement.

We appreciate the dedication our team members bring each day. That's why we offer a competitive benefits package, including:

• Weekly pay
• Flexible scheduling
• Opportunities for career advancement
• Monthly bonuses
• Performance-based raises
• Uniform contribution
• Team Member Referral Bonus Program
• Fuel discounts after two weeks of employment
• Discounted fountain drinks

As the Store Manager, you'll be responsible for leading every aspect of store operations while creating an environment where both customers and team members thrive. You'll set the standard for customer service, operational excellence, and team performance while ensuring the store consistently meets company expectations.

Success in this role requires strong leadership, sound decision-making, and the ability to balance daily operations with long-term business goals. You'll partner closely with fellow managers, Home Office departments, and vendors to maintain a well-run, profitable location while developing a team that takes pride in delivering an outstanding customer experience.

• Lead, coach, and develop store employees to create a positive, high-performing team environment.
• Recruit, hire, train, schedule, and evaluate team members while ensuring appropriate staffing levels.
• Deliver outstanding customer service by maintaining a clean, welcoming, and well-stocked store.
• Oversee all daily store operations, ensuring company policies, procedures, and operational standards are consistently followed.
• Manage inventory by ordering merchandise, monitoring stock levels, minimizing shrink, and ensuring product availability.
• Execute merchandising plans, promotional displays, and seasonal programs to maximize sales and enhance the customer experience.
• Maintain accurate cash handling procedures, banking, and financial controls to protect company assets.
• Ensure compliance with all federal, state, and local laws, including age-restricted sales and health regulations.
• Maintain a safe working environment by enforcing safety standards, addressing maintenance needs, and protecting employees and customers.
• Build strong relationships within the local community while representing the company in a professional manner.
• Analyze store performance metrics, identify areas for improvement, and implement action plans to achieve sales and operational goals.

We're looking for someone who is motivated to lead by example and committed to helping their team succeed. Qualified candidates should possess:

• A positive, customer-first attitude
• High ethical standards and personal integrity
• Strong leadership and decision-making abilities
• Dependability and accountability
• A results-driven mindset with sound business judgment
• Excellent interpersonal and communication skills
• The ability to coach, motivate, and develop others
• Strong organizational and time management skills
• Self-motivation and the ability to work independently
• The ability to lift up to 50 pounds and remain on your feet for extended periods
• Proficiency with Microsoft Excel, Word, and Outlook
• An Associate degree, two years of related management experience, or an equivalent combination of education and experience