E-Commerce Team Lead: Online Revenue & Operations

When You Work at Goodwill, You Work To Make a Difference

Join OVER 800 employees who have found fulfilling jobs and success with Goodwill.

We foster an inclusive culture, value diversity, and are committed to transforming the lives of people in our community through education, training, and work. Working at Goodwill Omaha, you’ll play a valuable role in helping people in our community with disabilities and other competitive disadvantages find the education, training, and job placement services that position them for success.

Goodwill Omaha offers a number of benefits for full- and part-time employees. These may include the following:

• Health insurance
• Vision insurance
• Flexible spending account (FSA)
• Health savings account (HSA)
• Life insurance
• Short & Long-term disability
• Retirement plan with company match
• Employee assistance program (EAP)
• Rain partner
• Vacation pay
• Sick pay
• Personal day
• Paid holidays
• Competitive pay
• Cultural holiday observance

After we process your application, a representative of Goodwill Omaha will contact you if we are interested in learning more about your skills and how you can contribute to Goodwill. Because of the large number of applications we receive, we cannot contact each applicant.

Location: West Center Store, Shop Goodwill

Omaha, NE

Job :6343

# of Openings:1

Work Location:

84th & Center - E-Commerce

Employment Status:
Full-Time

Salary Range: $50,000

The E-Commerce Assistant Manager supports and maximizes online revenue through effective leadership of E-Commerce production, posting, inventory flow, and sales functions. This role ensures excellent online merchandising standards, operational efficiency, and a mission-centered work environment. The E-Commerce Assistant Manager works closely with the E-Commerce Manager to meet or exceed productivity, quality, and financial goals across platforms including Shop Goodwill, Amazon and eBay.

The role also exercises delegated decision-making authority to maintain daily operational continuity, promote consistent quality, and ensure accurate and compliant E-Commerce activity.

• Provide daily leadership, coaching and supervisory support to E-Commerce staff to achieve production, quality and financial targets.
• Ensure consistent workstation coverage across all operating hours, supporting scheduling, workflow coordination and daily staff decisions.
• Helps with recruitment, interviewing, and placement processes, onboarding procedures, and the completion of associated paperwork in compliance with agency policy
• Assist in the training and development of store staff on evaluating items for E-Commerce, must be able to assist at other store locations
• Ensure mission integration by supporting program participants and modeling Goodwill’s values.
• Assist with all merchandise for entry into the E-Commerce software by photographing, writing and proofing descriptions, displaying, and posting all items ensuring posting production quotas are met/exceeded
• Assist in all operations of e-books using given software, ensuring postings quotas are met/exceeded
• Completes store reports as required and send them to the appropriate departments in a timely manner.
• Assist and ensure merchandise is properly packaged according to UPS, Fed Ex & USPS shipping guidelines and is shipped in a timely manner
• Maintains established customer service standards, addressing customer’s inquiries within 24 hours
• Ensure a clean, safe work environment and duties are performed in a safe manner.
• Take responsibility for safety issues in assigned areas. Investigate and report all accidents/injuries/incidents
• Safeguards company property, including donated goods. Reports any incidents of theft or unauthorized possession of company property
• Promote diversity in the workplace through hiring practices with assistance from the Human Resources Department
• Meet or exceed the attendance expectations for this position
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
• Other duties as assigned

• Personally participate in…