Senior Associate, Visual Merchandising

Who We Are

The Wayfair Visual Merchandising team is a multi-talented group of strategic and innovative thinkers across many disciplines, partnering closely with cross functional teammates to catapult Wayfair to be the leading destination for all things home by developing engaging advertising campaigns, next-in-class consumer experiences, and scalable brand systems.

Wayfair is seeking an experienced Visual Presentation Senior Associate to join our team. The Visual Presentation Senior Associate will work closely with Visual Leaders across all physical retail brands to support and implement visual merchandising initiatives. These initiatives will include seasonal merchandise changes, creative installs, signage and marketing rollouts and more. In addition, this role will own execution of VM training and development in our physical retail store teams.

The ideal candidate will have a track record of success in retail/visual presentation across multi-units, and will demonstrate an ability to confidently conduct and improve existing processes and influence home office and field teams to meet deadlines and collaborate toward a common goal. Comfortability with working in both store and corporate environments will be required to translate visual strategies into successful execution.

As Physical Retail is a new and growing team at Wayfair, the Visual Presentation Senior Associate will need to collaborate with many partner teams, continuing to optimize processes as we grow and scale. It will require flexibility and a scrappy, roll-up-your-sleeves mentality to succeed. This role will focus primarily on supporting one of Wayfair’s three specialty retail brands (SRBs), All Modern, and will also support Joss & Main, Birch Lane, Wayfair and Perigold store concepts when necessary.

• Plan and execute overall visual merchandising strategies within retail labs, ensuring strategy is in line with brand priorities to deliver a consistent omni-channel experience.
• Implement timelines and build processes to support seasonal visual merchandising milestones at SRB retail labs (mock stores).
• Implement creative product merchandising strategies seasonally to increase traffic, drive sales and foster customer satisfaction while adhering to brand’s creative direction and business objectives.
• Partner with Planning & Allocations and Curated Merchandising to react to assortment changes in-season or as needed.
• In partnership with the Visual Presentation Associate, oversee the in-season presentation management in stores to react to product sell through, inventory levels, out-of-stocks and spatial constraints to drive executional consistency across the fleet.
• Assist in integrating seasonal marketing strategy into physical retail experience.
• Partner with Visual Communications, Merchandising, and L&D teams to deliver VM training (standards guide, floorset direction, VM styling guardrails) to the field.
• Liaise with internal partners; including Merchandising, Marketing, Promotion, Operations, and Planning/Allocations.
• Keep abreast of industry and market trends, competitive set, research lifestyle and design trends that will inform the merchandising strategy and keep each brand competitive and relevant in our ever evolving retail landscape.
• Test, learn, and evolve visual solutions and compare results.
• Support new store openings.

• Physical retail experience required, with preferred experience in supporting New Store Openings (NSOs) and an entrepreneurial spirit.
• 2+ years of visual merchandising experience
• Passion for interior design and home decor trends
• Able to collaborate across the organization to achieve objectives
• Strong multitasking and time management skills
• A positive attitude and a willingness to…