Urban Outfitters Southeast District Manager

This position is located at , , Georgia, 30349 United States

The District Manager will lead and inspire 16 stores by taking a forward-thinking omnichannel approach to the retail experience. Their goal is to deliver a unique, community-driven, and entrepreneurial store culture by building on the 50-plus-year tradition of URBN being a destination for customers in pursuit of creativity and an experiential environment.

• Store
  
  Experience:
  
  Leads teams to deliver a welcoming environment through genuine and efficient customer engagement; provides meaningful feedback to store managers to improve the customer experience.
• Visual Influence: collaborates with Store and Visual managers on merchandising and display execution in each location to ensure stores are creating a compelling visual environment that appeals to the local customer
• Industry Excellence: challenges store teams to evolve and elevate every aspect of the brick-and-mortar experience as Omni channel capabilities expand; solicits ideas from field employees and customers to translate good ideas into actionable concepts
• Community Impact: encourages participation in brand campaign events and innovative customer-driven events to drive brand awareness, community connection, and customer appreciation for our retail spaces and products; drives digital community connection and inspiration through social media platforms when applicable

• Invest in Talent: P rioritizes people and culture through forward-thinking strategic succession planning based on store talent, business needs, and URBN's D&I commitments; networks with external talent to add different perspectives and experience to the team.
• Engagement & Retention: ensures store teams facilitate a thoughtful onboarding for new hires to drive a strong brand, customer, and store connection; engages in growth conversations with all levels of store teams to discuss career interests, cultivate an inclusive environment, and identify retention opportunities
• Leadership Development: collaborates with store leadership to develop individual training plans or management training strategies to build skills and expertise; provides timely and specific feedback that allows team members to thrive and grow while fostering a culture of problem solvers and people who take action
• Employee Relations: embraces and promotes the open-door policy; collaborates with Regional Leadership and Human Resources to address employee concerns with empathy, professionalism, and confidentiality.

• Entrepreneurship: assesses district and individual store business using company reporting tools to identify department and global opportunities to drive sales; effectively guides store managers to make strategic, creative, and business-impacting decisions that create store ownership
• Operational Leadership: oversees and guides store leadership team to plan a strategic approach to daily, weekly, and monthly brand priorities; contributes to assessing accuracy and compliance of sales forecasting, staff scheduling, and payroll management
• Visual Execution: fosters a strategic and creative community to lead timely and effective execution of visual priorities for the district; ensures Home Office direction is applied and delivers individual store feedback on structure, display, signage, merchandising, and outfitting execution
• Asset Protection: adheres to programs that promote store safety standards, shrink reduction, and company policy and procedure; supports the education of anti-discrimination and anti-harassment policies to uphold URBN Code of Conduct

• Inclusion: promotes an inclusive district and store environment by…