Dispensary Associate

• Trulieve, a leading cannabis company focused on compassionate patient care, is hiring a full-time Dispensary Associate to educate customers about cannabis products, facilitate purchases per state regulations, and provide excellent customer service.
• The role involves assisting patients with product knowledge, handling cash transactions, maintaining clean workstations, supporting managers with returns, and potentially delivering products if qualified (valid driver’s license and clean driving record required).
• Candidates should be at least 21 years old (18 in some states), possess a high school diploma or equivalent, have prior retail or customer service experience, strong communication skills, and be able to work independently and as part of a team in a fast-paced environment.
• The position offers $14.00 per hour (plus tips), flexible hours including evenings, weekends, and holidays, a comprehensive benefits package including paid time off, and requires passing a background check;
  Trulieve is an equal opportunity employer committed to a drug-free workplace.

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Remote Work Available:No

Job Title: Dispensary Associate–Full Time

Department: Retail

Reports To: General Manager

FLSA Status: Regular Non-Exempt

Pay: $14.00 an hour (position is also eligible for tips)

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer’s purchase per State regulations, while providing an exceptional customer experience.

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the Tru Experience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer’s profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

* Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.*

• Must possess a valid driver’s license and clear driving record to fulfill delivery driver role
• Follow all Trulieve Policies and Procedures as delivery associate

• Assist with processing all online…