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Boutique Director

Remote / Online - Candidates ideally in
New York, USA
Listing for: Brobston Group
Remote/Work from Home position
Listed on 2026-09-28
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 140000 - 210000 USD Yearly USD 140000.00 210000.00 YEAR
Job Description & How to Apply Below

Summary

The Boutique Director leads the boutique as its ultimate leader and brand ambassador. This role develops an exceptional team, delivers superior client service, and drives performance against business targets.

Responsibilities

  • Coach and inspire boutique staff to deliver an elevated client experience.
  • Foster a positive, inclusive work environment built on feedback, respect, and teamwork.
  • Develop boutique leaders and empower teams to manage their responsibilities.
  • Partner with the boutique team and Home Office to achieve business goals and increase sales.
  • Use performance indicators to improve results and represent the boutique in the local market through community involvement, partnerships, and events.

Requirements

  • Minimum 7 years of related experience.
  • Bachelor's degree preferred.
  • Strong collaboration, communication, people leadership, and client experience skills.
  • Passion for the House of CHANEL, its history, products, and social and cultural initiatives.
  • Ability to lift 15 pounds and work a flexible schedule that includes late nights, weekends, and some holidays.
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