Swedish Speaking Online Store Advisor TikTok - Sofia, Bulgaria

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading enterprises. We pride ourselves on delivering bespoke career opportunities that define success, particularly for those seeking high-impact Swedish-speaking jobs in emerging international hubs.

We are currently looking for a motivated professional to join our client’s team as a Swedish Speaking Online Store Advisor in Sofia, Bulgaria. This unique opportunity within the retail industry allows you to leverage your linguistic skills to provide world-class service to Scandinavian consumers, making this Swedish Speaking Online Store Advisor position in Bulgaria an excellent choice for a career-focused individual.

• Provide exceptional customer support for an industry-leading retail brand via phone, email, and live chat.

• Assist Swedish-speaking clients with online order inquiries, returns, and inventory availability across physical and digital storefronts.

• Resolve complex consumer retail issues with a focus on brand loyalty and service excellence.

• Manage order processing systems to ensure accurate tracking and delivery of retail merchandise.

• Act as a brand ambassador, maintaining the highest quality standards expected within the international retail sector.

• Collaborate with internal departments to streamline customer experience improvements for the Scandinavian market.

• Maintain detailed customer records and feedback logs to support continuous service optimization.

• Native or fluent Swedish (spoken and written) is mandatory.

• Valid EU passport or right to work in Bulgaria.

• Prior experience in the retail or customer service industry is considered a significant asset.

• Strong digital literacy and the ability to navigate complex retail management software.

• Excellent communication skills with a customer-centric mindset.

• Willingness to relocate to Sofia for this rewarding Swedish Speaking Online Store Advisor position in Bulgaria.

• Competitive Monthly Salary
• Fully Paid Training program to ensure your professional success.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.
• Monthly Performance Bonus linked to your retail service KPIs.
• Opportunities for growth within one of the most exciting jobs in Bulgaria for international speakers.
• And Much More

Living in Bulgaria offers a unique blend of historical charm and modern urban convenience, making it a fantastic destination for expatriates. Bulgaria is known for its stunning landscapes, ranging from the breathtaking Balkan mountains to the sunny coastlines of the Black Sea, all while enjoying a welcoming and vibrant culture. Whether you are seeking historic architecture or a buzzing nightlife, Bulgaria has something to offer for every lifestyle.

With a low cost of living and a high quality of life, professionals moving to Bulgaria find themselves enjoying more disposable income and an improved work-life balance. As more global companies look toward the region, finding jobs in Bulgaria has become a premier career move. Relocating to Bulgaria provides the perfect environment to thrive professionally while enjoying exquisite local cuisine and a warm Mediterranean climate.

Best regards,
The Recruitment Team at Mercier Consultancy Group