Strategic Accounts Manager, Multi-Family

Company Description

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We’re focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

At Fortune Brands, we’re building something big. We’re advancing exciting innovations in all of our products and processes. We’re delivering trust, dependability, sustainability, and style. To make it all happen, we’ve transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.

When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

As a Strategic Account Manager (SAM), you will develop and execute comprehensive sales plans that drive growth and profitability in the multi-family segment. This role focuses on cultivating strong relationships with key decision-makers—corporate executives, purchasing managers, and design center leaders—to retain existing business, secure new specifications, and enhance margins.

You will Think Fast by analyzing market trends and competitive activities to identify opportunities;
Work It Together by leveraging Outdoors’ full portfolio of products and mobilizing internal resources to meet customer needs; and Make the Hard Call by prioritizing strategies and initiatives that deliver measurable outcomes.

Location: This is a remote position with 50–60% travel expected.

• Develop and implement sales plans that include market analysis, account strategies, short- and long-term goals, and measurable outcomes. This includes:
  • Individual Account Plans (Retention and New Business)
  • Specification recommendations by account/division
  • Sales strategy for all Outdoors products
  • Customer intimacy events and inventory management programs
  • Financial decisions impacting both Outdoors and customer business
  • Sales and marketing promotions
• Build and maintain relationships with corporate headquarters, regional and divisional presidents, purchasing managers, construction teams, and other key influencers to retain business and secure new specifications.
• Understand strategic accounts’ business drivers and critical measures by:
  • Collaborating with customers to acquire strategic information
  • Working across all levels of the customer’s organization to assess opportunities
• Ensure responsiveness to customer needs by:
  • Mobilizing internal resources and leading cross-functional collaboration
  • Facilitating involvement from other departments where expertise benefits the customer
• Monitor and communicate market trends, distribution patterns, consumer attitudes, competitive practices, and product performance to inform strategy.
• Orchestrate organizational resources to maximize sales opportunities.

Required:

• Bachelor’s degree or equivalent work experience.
• 5+ years of proven sales, marketing, or sales management experience calling on national multi-family new development accounts.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent interpersonal skills with the ability to build and maintain positive relationships.
• Strong analytical skills to assess market conditions and develop strategic responses.
• Understanding of marketing, finance, and operations.
• Ability to work independently and manage multiple projects simultaneously.
• Flexibility to maximize business opportunities as they arise.

Preferred:

• Experience selling exterior and interior doors.
• MBA or advanced business degree.
• Experience in consumer/durable goods industry.
• Familiarity with CRM software.
• Strong written and verbal communication skills.
• Self-starter with ability to anticipate market and client opportunities.

Fortune…