Client Service Manager Trainee - Achieve

Overview

Indulge your passion for problem-solving and address risk head-on at Gallagher's global brokerage team. Join a diverse group united by excellence and become the architect of protection, safeguarding businesses and empowering their ambitions. We encourage you to apply even if you feel you’re close but not an exact match.

Please note:
The Achieve Program start date is July 2025. Early starts may occur based on business needs.

Are you ready to kick-start your career or transition into a stable industry that supports professional growth? Join Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program.

This is an 18-month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule (in-office days and remote days determined by location).

Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will:

• Work cross-functionally to provide exceptional service to various internal and external clients
• Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
• Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
• Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses
• Proactively research and resolve routine issues, and raise matters to appropriate parties as needed

In addition, you will participate in web-based and in-person seminars to expand industry knowledge and work toward attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation. As experience grows, you will help clients navigate challenges and find coverage solutions that align with their budgets, supporting clients during unexpected losses so their businesses continue to thrive.

Minimum Requirements:

• High School Diploma/GED
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents
• Strong technological proficiency enabling you to use various software for efficient task completion
• Exceptional written and verbal communication skills to effectively engage with clients and colleagues
• Flexibility to travel to the home office in Rolling Meadows, IL once during the program (travel expenses covered by Gallagher)
• Successful completion of the Property & Casualty license exam within 90 days of your start date for continued employment in this role

Nice-to-Haves:

• Associate’s or Bachelor’s degree
• Previous internship or work experience
• Knowledge of or curiosity about the insurance brokering and risk management industry

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On top of a competitive salary, great teams and exciting career opportunities, Gallagher offers a wide range of benefits.

Minimum core benefits you’ll get, depending on job level, may improve:

• Medical/dental/vision plans, starting from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – health and well-being initiatives
• Charitable matching gift program
• And more...

We value inclusion and diversity. Gallagher embraces the diverse identities, experiences, and talents of our employees to better serve clients and communities. Adoption of equal employment opportunity principles ensures fair treatment in recruitment, hiring, training, promotion, and compensation. Reasonable accommodations are provided where needed.