Market Development Representative

Market Development Representative Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell Docusign’s product offerings.

This position spends roughly 80% of the time on the phone prospecting new clients. Market Development Reps receive hands‑on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in‑depth experience in a rapidly growing SaaS company.

This position is an individual contributor role reporting to the Manager, MDR.

• Make outbound calls to prospects who reside in one of Docusign’s core vertical markets, offering tailored solutions to solve and improve business process problems.
• Schedule appointments between prospects and our Account Executives across SMB, Mid‑Market or Enterprise verticals.
• Use CRM strategically to record information and identify further opportunities in your assigned territory.
• Work closely with marketing to create email and Linked In campaigns to increase company and personal brand awareness.

• BA/BS degree or equivalent sales related experience.
• 1+ year of experience in a client or customer‑facing role.

• Prior experience in the SaaS industry.
• Driven, enthusiastic, and hard‑working nature.
• Ability to form strong business relationships.
• Excellent verbal and written communication skills.

Hybrid:
Employee divides their time between in‑office and remote work. Minimum 2 days per week in‑office. Access to an office location is required. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

Wage Transparency:
Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.

Illinois: $23.08/hour – $30.01/hour base salary
Washington: $23.08/hour – $32.87/hour base salary

Bonus eligibility:
Sales personnel are eligible for variable incentive pay dependent on achievement of pre‑established sales goals.

• Paid Time Off: earned time off, as well as paid company holidays based on region.
• Paid Parental Leave: up to six months off with your child after birth, adoption, or foster care placement.
• Full Health Benefits Plans: options for 100% employer‑paid and minimum employee contribution health plans from day one of employment.
• Retirement Plans: select retirement and pension programs with potential for employer contributions.
• Learning and Development: options for coaching, online courses, and education reimbursements.
• Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events.

Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship.

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at

Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.