Sales Manager - SMB Outbound Sales; Remote

Overview

Sales Manager - SMB Outbound Sales (Remote - Western Region) s role operates remotely but requires residence in the Western Region of the United States (Pacific Time, Mountain Time, and Arizona Time Zones). At this time we are not considering candidates in the Bay Area.

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.

• 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment.
• Experience selling digital products to SMBs and using Salesforce CRM.
• Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.
• Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
• Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
• Excellent communication, organizational, and time management skills.
• Comfortable working in a fast-paced, remote-first environment.
• Bachelor’s degree or 3+ years of customer-facing experience with a HS Diploma or GED.

• Medical, vision, and dental benefits effective on day one.
• 15 days of PTO (accrual begins on date of hire with increases after 2+ years), 12 paid holidays, plus one floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy.
• Work-from-home reimbursement.
• Flexible spending account.
• 401(k) retirement plan.
• Employee stock purchase plan.
• Compensation range for this position is $63k–$78k annually plus performance-based incentives.

Yelp is an equal opportunity employer. We value diversity and inclusion in our workforce. We do not discuss agency resumes. If you require accommodations due to a disability, please contact accom or .