Sales Representative

THE COMPANY

Alaskan Campers is an innovative and unique camper manufacturer based out of Winlock, Washington. We create industry leading, custom-made truck campers that are engineered for every adventure.

We are in search of a Sales Representative at Alaskan Campers who will play a fundamental role with customers to understand their needs and guide them through product selection, provide information and address inquiries. They will collaborate with the sales team, process orders, and ensure customer satisfaction through follow-up. The ultimate goal of this position is to close deals and meet quotas while delivering a high level of customer service.

TASKS & RESPONSIBILITIES

• Customer Engagement: Attend sales calls and meetings on time and with enthusiasm and professionalism.
• Product Expertise: Develop an in-depth understanding of our custom-built camper models, features, and customization options. Stay informed about industry trends and competitor offerings to effectively communicate the unique value of our products.
• Sales Support: Collaborate with the sales team to facilitate smooth transactions and provide exceptional customer service. Process sales orders accurately and efficiently, utilizing our CRM system.
• Customization Guidance: Assist customers in customizing their camper solutions based on their preferences and needs. Provide technical information in an accessible manner, ensuring customers make informed decisions.
• Follow-up and Customer Care: Follow up with customers post-sales to ensure satisfaction and address any concerns. Manage customer inquiries through various channels, providing timely and helpful responses.
• Showroom Presence: Contribute to upkeep of the showroom, showcase product to customers with product expertise and enthusiasm
• Collaboration: Collaborate with the sales and marketing teams to implement sales strategies and promotions. Contribute to team meetings by sharing insights, challenges, and opportunities.
• Content Creation: Contribute as a brand ambassador by developing engaging content and tutorials, appear comfortably in front of the camera to showcase our products and services.
• Travel: Heavy travel, including solo travel for pop-up tours and events.
• Customer Engagement: Conduct phone work to follow up with leads, provide excellent customer service, and build strong relationships with clients.
• Other duties as assigned.

Core Skills

• Woo: Actively and strategically pursuing potential customers or clients with the aim of winning their business or securing a sale. Make an effort to charm, persuade, and build positive relationships with customers to influence their decision-making in favor of the product or service being offered.
• Learning Agility: Openness and enthusiasm to seek out learning opportunities especially when dealing with ambiguous situations, develop new skills, and adapt to changing circumstances.
• Outdoor Enthusiasm: Passion for the outdoors as a lifestyle, aligning with our brand and products.
• Team
  
  Collaboration:
  
  Collaborate with the sales and marketing teams to implement sales strategies and promotions. Participate in regular team meetings to discuss goals, challenges, and opportunities.
• Customer-Focused: A passion for providing exceptional customer service and building positive customer relationships.
• Communication
  
  Skills:
  
  Strong verbal and written communication skills with the ability to convey technical information in an accessible manner. Emotional intelligence is high.
• Product Knowledge: Interest in and ability to learn about custom campers and outdoor adventure products.
• Team Player: Ability to work collaboratively with a diverse team to achieve common goals.
• Organizational
  
  Skills:
  
  Excellent organizational skills with attention to detail, particularly in managing sales orders and customer information.
• Tech-Savvy: Proficient in basic computer skills and the ability to learn and navigate relevant software systems.

Qualifications

• 2 years sales experience preferred - outdoor recreation industry experience a plus!
• Computer skills required, including proficiency with Google suite and web-based software, CRM experience a plus.
• High school diploma or equivalent, with relevant experience and training preferred.

Physical Demands and Work Environment

• Regularly required to stand; walk; sit; crouch; use hands and arms to finger, handle, feel, or carry; reach with hands and arms.
• Walk, stand and drive, safely and alertly for extended periods.
• Occasionally required to lift up to 10 lbs. and up to 25 lbs.
• Hybrid work schedule (some in-office required but majority remote, either traveling or work from home), business located in Winlock, Washington

Schedule/Hours

• Typical business hours, Monday through Friday but occasional weekend work may be necessary
• Full-time

Compensation and Pay Status

• Competitive salary in the range of $65,000k - $75,000 per year plus commission (classified as exempt outside sales)
• Health insurance reimbursement for employees
• PTO - 6 days per year

If…