Business Development Specialist - EST

Business Development Specialist - EST at Amplity

Amplity is a full-service partner for biopharma companies, delivering flexible medical and commercial services across the drug lifecycle. Through strategic partnerships and deep therapeutic expertise, we help breakthrough treatments reach patients efficiently.

Business Development Specialist (BDS) engages Health Care Professionals (HCPs) in telephone conversations to promote assigned client products, maximize product sales potential, and meet program and client objectives. The BDS develops and maintains relationships with HCPs, educates them on product features, benefits, safety, approved indications, and the loyalty program to ensure appropriate use. The BDS utilizes approved tools, maintains knowledge of product and program, collaborates with client field teams, and may conduct on-site visits for in‑services.

• Effectively and persuasively communicate with customers using selling, listening, and negotiation skills and approved messaging.
• Manage daily call activity to influence customers and increase platform awareness.
• Profile and manage targeted list of accounts, providing value‑added benefits to grow product and platform awareness.
• Create and implement business plans to achieve business goals.
• Maintain call productivity and metrics required by the program.
• Achieve quarterly client KPIs.
• Promote client products via telephone (outbound/inbound), engaging assigned targets in discussions to meet company goals.
• Maintain knowledge of client products, programs, and all platforms.
• Complete required data entry in Amplity/Client CRM systems.
• Listen and respond to customer needs and questions within program timelines.
• Collaborate with client field sales managers to plan account coverage.
• Create and maintain a positive impression with client customers.
• Prepare reports for management as needed.
• Fully comply with laws, regulations, Amplity policies, code of conduct, privacy guidelines, and federal/state laws.
• Participate in teleconferences, national/regional meetings, and training sessions and represent client at conventions when applicable.
• Other projects as assigned.

• Report to Amplity Performance Manager or Program Director.
• Work closely with other team members and home office support.
• Maintain positive working relationships with customers, client contacts, and all client business units.

• Bachelor’s degree from an accredited institution.
• Minimum 2+ years of business or sales experience.
• Flexibility to cover multiple time zones and travel to office sites if needed.
• Willingness to cover all time zones if needed.
• Successfully pass all required Amplity and client training.
• Excellent technical skills with Microsoft Office and related programs.

• B2B or Inside Sales experience.
• Aesthetics experience.

• Excellent verbal, written, and interpersonal communication skills.
• Clear, articulate, grammatically sound speech and professional phone manner.
• Strong focus on providing superior customer support and service.
• Ability to learn, understand, and communicate complex information over the telephone.
• Strong rapport‑building and active listening skills.
• Excellent selling, closing, persuasion, and presentation skills.
• High levels of initiative, effort, and commitment.
• Comprehensive understanding of medical terminology and product knowledge.
• Self‑motivated and disciplined.
• Strong organizational and planning skills, detail‑oriented.
• Ability to work independently and collaboratively.
• Flexibility to handle multiple tasks simultaneously.
• Professional as well as cross‑functional relationships.
• Proficiency in Microsoft Word, Excel, Outlook.
• Completion of Amplity and client training required.
• Participation in teleconference and in‑person meetings.
• Valid driver’s license with safe driving record; ability to travel.

Representatives may need to submit and maintain credentials, such as training, vaccinations, and other job‑related documentation required by hospitals or healthcare providers. Compliance with these requirements is mandatory. Certain jurisdictions may require a representative license; details are provided on request.

Amplity Health encourages and supports equal employment opportunities for all associates and applicants without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Employment decisions are based on qualifications and performance.

• Excellence:
  We set high standards and are solutions‑focused.
• Passion:
  We love what we do and inspire others.
• Innovation:
  Our ideas set us apart and challenge norms.
• Integrity:
  We are open, honest, and transparent.
• Collaboration:
  
  We actively seek participation and achieve greater outcomes.