Customer Account Lead; Regional Business Manager

Overview

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

The Lead Customer Account is responsible for achieving operator sales of Nestlé Professional Solutions beverage portfolio to accounts within the Austin/San Antonio market. The beverage portfolio includes brands such as Starbucks, Seattle’s Best, Teavana, Vitality, Nescafé and Coffee-mate.

• Lead account-specific (operator) plans to meet or exceed revenue and profit goals, with measurable results and financial impact for the business
• Develop and execute pipeline management to acquire additional venues/outlets and ensure opportunities are in every pipeline stage to achieve territory targets
• Drive Net New business within the assigned territory
• Utilize Salesforce to manage growth opportunities and customer events
• Sell Seasonal & Innovation programs (Pre-Scheduled Shipments) with full account compliance
• Lead joint business planning and business reviews with assigned accounts to meet or exceed contractual SLAs
• Collaborate with Operations to onboard, train and install new venues
• Ensure customer adherence to brand stewardship and complete assigned quality assurance tasks
• Lead contract negotiations and implementation of agreements
• Advise distributors on sales opportunities to ensure stocking
• Manage sales pipeline, identify gaps and action plans
• Achieve established sales goals and trade spend targets (including deductions)
• Provide accurate sales forecasts for opportunities in C4C and Salesforce
• Maintain an entrepreneurial mindset to develop incremental opportunities
• Launch new products quickly and efficiently using available tools and best practices
• Update team members and support teams on all facets of the business

• 6+ years in direct outside sales, B2B or business development
• 6+ years’ experience in market planning, food service, hospitality, and/or beverage
• 5+ years negotiating complex agreements
• Astute financial awareness, including P&L responsibility
• Experience creating professional customer bids and business plans
• High level of customer relationship management techniques
• Ability to articulate business results with deep knowledge of the role’s impact on the business
• Industry knowledge across key segments including Business & Industry, College & University, Healthcare, Lodging, Military, Travel, Retail and Grocery

The approximate pay range for this position is $115K to $140K. This range is a good faith estimate at the time of posting. Final compensation may vary based on factors including background, knowledge, skills, and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, including a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary by position. Learn more at About Us | Nestlé Careers ().

Remote/home office location for this role:
Austin, TX or San Antonio, TX.

Additional Field Locations:
Austin, TX;
San Antonio, TX

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at

Job Requisition: 386279

This is an equal employment opportunity (EEO) employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. If you require accommodations during the recruitment process, please contact  or dial 711 and provide this number to the operator:

Additional note:
This position may require travel as part of the role.

It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. Nestlé seeks skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

Nestlé Companies are equal employment opportunity employers.