Sales Manager - SMB Outbound Sales; Remote

Sales Manager - SMB Outbound Sales (Remote - Western Region) s role leads a team of Inside Sales Representatives focused on selling Yelp's advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you’ll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling.

Remote, Western Region of the United States (includes Pacific, Mountain, and Arizona time zones);
Bay Area candidates are not being considered at this time.

• Lead, coach, and support a team of 10-15 Account Executives in a high-volume outbound cold calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp's products, pricing, and policies to prospective clients.

• 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
• Experience selling digital products to SMBs and using Salesforce CRM
• Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement
• Strong coaching and mentoring skills with a commitment to developing others and fostering career growth
• Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements
• Excellent communication, organizational, and time management skills
• Comfortable working in a fast-paced, remote-first environment
• Bachelor's degree OR 3+ years of customer-facing experience and HS Diploma or GED

• Effective your first day:
  Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire) plus 12 paid holidays and one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work-from-home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Compensation range for this position is $63k-$78k annually plus performance-based incentives

Yelp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We also comply with applicable laws and regulations regarding fair chance hiring.