CRM Key Account Manager; Region West m​/f​/d

Overview

The position We are on the lookout for a standout Key Account Manager to join us on an exciting journey shaping the future of the CRM (Cardio, Renal, Metabolism) therapeutic area at Boehringer Ingelheim Switzerland. Starting date as soon as possible.

The position We are on the lookout for a standout Key Account Manager to join us on an exciting journey shaping the future of the CRM (Cardio, Renal, Metabolism) therapeutic area at Boehringer Ingelheim Switzerland.

• As CRM Key Account Manager, lead strategic engagement and build impactful partnerships across primary care–relevant hospitals, group practices, HCP networks, specialty clinics, and emerging healthcare ecosystems - driving meaningful change where it matters most.
• Lead strategic account planning and execution, ensuring all activities are aligned with TA CRM objectives
• Conduct deep analysis of patient pathways to identify unmet needs, systemic drivers, and barriers to care
• Coordinate cross-functional teams (Medical, Market Access, Sales, Marketing, Portfolio KAMs) to deliver integrated solutions that optimize patient outcomes
• Map and engage complex stakeholder ecosystems acting as a connector between internal teams and external partners to drive clinical adoption and formulary inclusion

• Education or background/experience in healthcare, commercial discipline with a strong focus on marketing, sales, and account management
• Proven successful experience in account management including business development
• Experience working with hospitals, regional/national group practices, HCP networks, and/or digital health providers (or similar)
• Excellent communication, advanced negotiation, and project management skills
• Fluent in English and the respective regional language (German for Basel-Bern/Ost-CH, French for Romandie-Tessin, Italian is a plus)
• Digital fluency (analytics, CRM platforms, telehealth models, Microsoft Office, Veeva, Power BI, Salesforce)
• Must reside in Switzerland or be willing to relocate

• This is a field-based role in Region WEST - a valid driver’s license and willingness to travel extensively within Switzerland is required
• Regular collaboration with office-based colleagues and presence in the Boehringer Ingelheim Switzerland office in Basel is expected

• Flexible working time models: home office and flexible working hours, depending on department and position – many things are possible. Since this is a field-based position, office-time either at the offices or at home is possible in agreement with line manager and job expectations
• Learning & development: diverse training and development opportunities for your personal and professional growth
• Attractive and competitive salary package with Performance-based bonus
• Assigned sales territory with minimal overnight travel
• Mental health support (EAP, coaching)
• Collaborative environment with strong team support despite field‑based work
• Regular team meetings, sales events and kick‑off sessions
• Appreciative culture with recognition programs
• Opportunity to actively shape customer relationships and regional market presence

We are looking forward to receiving your application online!

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Why Boehringer Ingelheim? With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

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