Sales Support Coordinator

Overview

Location: Hauppauge – In-office for first 90 days, hybrid (2 days remote/week) afterward

Who We Are

Interactive Entertainment Group Inc. is a leader in creating one-of-a-kind, interactive experiences for corporate events, brand activations, conferences, and beyond. From jaw-dropping attractions to immersive digital games, we help brands stand out through unforgettable engagement.

About the Role

We're seeking a motivated and detail-oriented Sales Support Coordinator who is looking to break into the events industry and support our sales team by identifying new business opportunities, qualifying inbound leads, and driving the early stages of the sales pipeline. This is a strategic, high-impact support role with room to grow within a fast-paced, rapidly expanding company.

• Salary: $50k annually with opportunity for bonuses
• Performance Bonuses: Weekly and quarterly
• Health Benefits: Eligible after 60 days
• Paid Time Off: Includes company holidays, sick/personal days
• 401(k): With employer matching

• Monitor, assess, and manage all inbound leads, chats, web forms, and other inbound inquiries
• Qualify leads based on fit and potential; route qualified leads to the Event Coordination team
• Own the early stages of the sales process from initial contact to appointment scheduling
• Conduct sales-focused discovery calls to identify prospect needs and determine alignment
• Track and manage prospect data accurately in CRM (Hub Spot experience is a plus)
• Collaborate with the sales team to meet monthly and quarterly lead conversion goals
• Maintain a strong understanding of our product offerings and event solutions
• Thrive in a goal-oriented environment with minimal supervision
• Comfortable initiating conversations and building rapport over the phone
• Excellent verbal and written communication skills
• Strong time management and organizational skills
• Ability to work full-time in-office for the first 90 days
• Dedicated home workspace (for hybrid eligibility post-training)
• Must thrive in fast-paced environments and meet deadlines

• Background in the events, hospitality, or entertainment industry (bonus)
• Experience with appointment setting (bonus)

If you're passionate about people, driven by results, and ready to be part of a dynamic team helping brands make bold impressions, we’d love to hear from you.