Key Account Manager, Remote

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We are seeking an experienced, analytical and strategically minded sales professional to take on the role of Key Account manager. You will be focused on developing and growing your portfolio base and commercial relationships with our trade partners in your set region. You will possess exceptional sales and customer service skills and have the commercial acumen to drive significant growth across all areas including TTV, margin and room nights.

Working alongside our Strategic Account Managers, Sales Executives and other internal stakeholders to deliver on your targets and also have a good working knowledge of the industry and eye towards acquisition also.

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities & Duties:

• Ability to analyze client productivity to find new opportunities to grow TTV, OM and revenue to exceed targets set.
• Drive client acquisition activities.
• Develop relationships with key travel agent partners.
• Work with the wider sales & other internal teams to align strategy for the sales area.
• Negotiate, implement and track the performance of key commercial agreements.
• Represent the company at client conferences, trade shows and other industry-related events.
• Participate in all strategy planning, reporting and customer relationship planning necessary.
• Act as a link between our internal and external customers.
• Conduct on-site sales call with your portfolio of travel agent partners, some may require overnight stays where needed.
• Maintain and grow commercial relationships with the customers assigned, while achieving targets
• Maintain regular interactions with clients to set up and develop strong commercial relationships as well as to act on business opportunities.
• Be the main contact point for the clients assigned in their interaction with Hotelbeds
• Constant analysis of the performance & evolution of the assigned clients to increase HB’s sales as well as prevent any churn
• Generate new business opportunities via connecting new products or destinations, opening new markets, finding business gaps, promoting HB’s key business lines, etc.
• Growth in terms of sales and profitability through proactive management of an assigned portfolio of accounts.
• Focus on growth and development of existing clients.
• Identification and assessment of clients’ critical needs Take
• Master distribution rules to ensure clients correct and maximized product distribution

Key Skills and Qualifications

• Relevant Experience. 3+ years of successful experience in the full sales life cycle, with a focus on business development and account management in the retail travel agency market in North America.
• Market Knowledge. In-depth understanding of the country's travel market, including travel trade networks (travel agencies, tour operators).
• API. Knowledge of API integration and technology sales & deals.
• Personal Skills. Ambitious, proactive, results-oriented, comfortable in fast-paced environments, creative problem-solving.
• Analytical Skills. Data-driven, tech-savvy, experience using KPIs to track success.
• International Mindset. Adaptability to multicultural environments.
• Self motivated. Work independently with a high level of accountability.
• Think outside-the-box. Develop and implement creative solutions to challenges.
• Business trips. Up to 70% of working time may involve visiting customers, attending events, or meeting the team. Having your own car is important.
• Business Tools – knowledge of Salesforce CRM and Tableau are advantageous.
• Language Proficiency. English. Spanish and additional languages are advantageous.
• Work Permit. Must be a citizen or permanent resident of USA.
• Location. Preferred – New York, New Jersey, Massachusetts

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function Management
• Industries Technology, Information and Internet

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