Account Executive, SMB

Hi, We’re Franki

Franki is an AI-powered startup transforming how people discover and choose where to eat, drink, and explore. Our platform is built on video recommendations from a passionate community of creators and dining enthusiasts who help people find the best experiences in their area.

We’re a fast-moving, high-ownership team that values creativity and execution. The category is dynamic and fun, and we're building a brand that reflects that energy. If you're the kind of person who has strong ideas and makes them happen, we’d love to hear from you.

Note:
Candidates residing in our preferred locations will be given first consideration;
Texas or California.

• Prospect for new clients within the local independent business sector, with a specific focus on hospitality, to expand Franki's customer base.
• Qualify potential clients by assessing their needs and the fit with Franki's suite of products, ensuring efficient allocation of sales efforts.
• Maximize the retention of customers to minimize churn, and you maximize revenue per customer.
• Manage and nurture a book of business with disciplined pipeline management, keeping track of all customer interactions, deal stages, and potential revenue.
• Drive the full sales cycle from initial contact to closing deals, primarily through inside sales techniques such as cold calling, email campaigns, and virtual meetings.
• Become an expert in Franki's suite of products and services, understanding in detail their value proposition for the hospitality sector.
• Gather and provide feedback to the leadership and product development teams on market trends, customer needs, and product performance.
• Collaborate closely with the Head of Sales and other team members to align on sales strategies, share best practices, and ensure a cohesive approach to meeting sales targets.

• Bachelor’s degree or 3+ years of outbound sales experience
• 1+ year of outbound sales experience, ideally in the hospitality sector.
• Proficiency in G-suite products and email communication.
• Experience with Salesforce, Hub Spot, or similar sales CRM systems.

• Have a proven track record of exceeding quota.
• Work at a food-focused consumer technology company.

• Remote work: Our team works remotely across the US but primarily PST time zone; we travel together several times a year for company kick-offs and mid-year meetings.
• PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (Dec 25–31). Additionally, we recognize 11 public holidays per year.
• Medical, dental & vision
  :
  We cover 100% of Medical, Vision, and Dental insurance costs for employees.
• 401(k)
• Equipment: Computer & technology equipment applicable to your role.
• Monthly Stipend: $40 (Tax-free) to cover home office expenses

The pay range for this role is: 65,000 - 70,000 USD per year (Remote (California OR Texas))