Account Manager - England - Remote

About Us

S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.).

At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.

About The Role

Account Managers serve as strategic partners to Outside Sales Representatives, fostering growth and development within an assigned regional portfolio of customers through sophisticated multi-channel engagement. They leverage their expertise in phone, email, and digital communications to build meaningful relationships with decision-makers and business owners, while actively identifying and pursuing new revenue opportunities. The ideal candidate combines exceptional interpersonal and presentation skills with strong analytical capabilities, using data-driven insights to uncover business development opportunities and drive strategic growth.

As the primary point of contact for territory accounts, Account Managers maintain consistent customer engagement, skillfully converting Outside Sales Representative interactions into tangible business opportunities while independently driving routine sales growth. This role requires a dynamic professional who brings an optimistic mindset, unwavering commitment to customer success, and the ability to transform customer relationships into long-term partnerships through proactive account management and dedicated follow-through.

Monday-Friday, Exempt, Full-time

Territory - New England

Remote Available

We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0–90 days after hire and include Vacation, Personal, and Sick time;
Medical, Dental, Vision, Life Insurance, and Disability coverage;
Flexible Spending Accounts; and a 401(k) plan. You’ll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one.

• Maintains strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities, demonstrating excellence in call planning, analysis, presentation, and post-meeting execution
• Builds comprehensive relationships across customer organizations, from ownership to sales, customer service, and merchandising teams, while developing a deep understanding of customer needs, buying patterns, and end-user requirements
• Partners closely with Outside Sales to align with customer go-to-market strategies, including program management, merchandising schedules, and renewal processes
• Leverages internal and external resources effectively, including trade marketing, decoration services, EDI, pricing strategies, and custom website solutions to maximize sales opportunities
• Cultivates cross-functional relationships throughout the organization to facilitate efficient communication and goal achievement
• Demonstrates exceptional administrative management through precise weekly reporting, calendar organization, sales funnel tracking, program administration, and CRM maintenance
• Provides swift, solution-focused problem resolution with emphasis on rapid response times and professional conflict management
• Utilizes advanced merchandising expertise to highlight S&S Activewear's competitive advantages and drive upsell opportunities
• Delivers accurate, timely information to focused accounts regarding product details, inventory status, pricing, shipping updates, and company policies through multiple communication channels
• Create strategic pricing structures and…