Remote Call Center Sales Representative

Join to apply for the Remote Call Center Sales Representative role at MCI

Remote Work-at-Home

Full-Time & Part-Time

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the perfect opportunity to grow your career in a supportive and rewarding environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Make outbound calls to prospective customers and follow up on leads.
• Present and sell company products and services to new and existing customers.
• Achieve daily, weekly, and monthly sales targets.
• Maintain a high level of product knowledge to effectively address customer needs.
• Record all sales activities and customer interactions in the CRM system.
• Provide feedback to management on customer trends and market conditions.

• Must be 18 years or older
• High School Diploma/GED
• 1-2 years of sales experience, preferably in a call center or remote setting.
• Strong persuasive and negotiation skills.
• Self-motivated with a results-oriented mindset.
• Excellent communication and interpersonal abilities.

• Must be authorized to work in the country where the job is based.

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Outsourcing and Offshoring Consulting

• Paid Time Off:
  Earn PTO and paid holidays.
• Incentives & Rewards:
  Contests with cash bonuses, electronics, vacations, and more.
• Health Benefits:
  
  Medical, dental, and vision coverage; MEC plans available.
• Retirement Savings:
  Retirement programs where available.
• Disability Insurance:
  Short-term disability coverage.
• Life Insurance:
  Life insurance options.
• Supplemental Insurance:
  Accident and critical illness coverage
• Career Growth:
  Internal promotion opportunities.
• Paid Training:
  Training while earning a paycheck.
• Work Environment:
  Team-oriented culture.
• Casual Dress Code:
  Comfortable attire.

Compensation and benefits vary by geography. Starting compensation is based on experience. This role operates in a professional office environment and may involve sedentary duties with computer and telephone headset usage.

Note:

This job description is a general overview and may be revised. It is not an employment contract. MCI is an equal opportunity employer and prohibits discrimination.