Associate Account Representative

Position: Associate Account Representative

Location: Raleigh, NC

Job : 721

# of Openings: 2

Soft Pro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), Soft Pro’s technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh, North Carolina.

We believe in taking care of our people and fostering a culture of excellence. Here’s what we offer:

• Comprehensive Benefits: Medical, dental, vision, disability, and more
• Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
• Generous Paid Time Off: vacation, holidays, and parental leave
• Flexibility
  :
  Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ

Soft Pro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2025 Best Place to Work by the Triangle Business Journal—an honor we’ve earned 13 times since 2012!

At Soft Pro, our success is built on the principles we live every day:

• Deliver AMAZING Customer Service
• Be an AWESOME Teammate
• Adopt a Sense of Urgency
• Innovate to be Efficient
• Produce Quality Work
• Take Initiative
• Go the Extra Mile

If these values resonate with you, we’d love to have you on our team!

Soft Pro is seeking an Associate Account Representative to join our growing sales team in our Raleigh, NC office. In this position, you will be responsible for contacting existing customers to understand their current experience with our software solutions and services. Also, you may have an opportunity to contact prospective customers to engage them in a software solution that would benefit their organization.

Other tasks and opportunities to assist other company departments can also be possible with this position. This position will be a great opportunity to learn about our industry, our software and our sales process. It can also prepare you for other potential roles within the Soft Pro organization. This position is eligible for a hybrid work schedule.

In order to be successful as a Jr. Account Representative at Soft Pro you need to be highly motivated, organized, and energetic and love to conduct business on the phone.

• Willingness to contact current and prospective customers and capture information needed on the respective client type.
• 2+ years’ experience in the real estate closing/title or escrow industry is a plus.
• Able to build and maintain relationships and have a strong close ratio.
• Bachelor's degree or Associates degree, or one to two years related experience and/or training, or an equivalent combination of education and experience.

• Be part of a supportive, fun team that values innovation and collaboration.
• Enjoy opportunities for professional growth and continuous learning.
• Make a real difference by helping customers succeed with tools that power the real estate industry.

Join a team that values innovation, collaboration, and excellence. Apply today and discover why Soft Pro is consistently recognized as one of the Best Places to Work!

FNF, its affiliates and subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.