Account Director Senior-Enterprise

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.

Allows for Work From Home in the states of Florida, Georgia, North Carolina or South Carolina. Requires at least 50% or more of time conducting sales activities outside of the office.

• Develop and maintain strategic relationships with existing and acquired customers to drive retention and growth
• Create comprehensive account plans and strategies to win new business and expand existing accounts
• Identify, bid on, negotiate, and close new sales opportunities to meet or exceed revenue targets
• Execute cross-sell and up-sell initiatives to increase overall customer spend
• Provide accurate and detailed weekly sales forecasts of pipeline opportunities
• Advise sales management on customer trends, organizational changes, and recommend strategic actions
• Demonstrate and leverage deep knowledge of the company's full product and service portfolio
• Manage end-to-end account responsibilities, including solution design, configuration, and order processing
• Oversee service delivery, performance management, and revenue recognition to ensure customer satisfaction
• Balance strategic vision with tactical execution to drive value and competitive positioning

• 10+ years of Telecommunications industry sales experience.
• Minimum skills required to perform in this role.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Self‑motivated, pro‑active, results‑oriented professional with an ability to work with minimum direction.
• Proficient in MS office products:
  Outlook, Word, Excel, and PowerPoint.

• Knowledge and understanding of the telecom industry's competitive landscape.
• Experience with
• Strong Telecom background with Wireline Services
• Experience with Financial Technology (Fin Tech) Customers

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:
$126,518 - $168,683 in these states: FL GA SC
$132,847 - $177,122 in these states: NC

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

• Benefits
• Bonus Structure

Requisition #: 341272

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job‑related concerns identified during the background screening may disqualify you from the new position or your current role.

Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.