Sales Support Specialist
Remote / Online - Candidates ideally in
Markham, Ontario, Canada
Listing for:
Axelon Services Corporation
Remote/Work from Home
position
Listed on 2026-02-15
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Sales Development Rep/SDR
Job Description & How to Apply Below
Position: Sales Support Specialist I
Job Title:
Sales Support Specialist ILocation:
Markham, ONPay: $, T + Month ContractShift/
Schedule:
Start time: am - amEnd time:
Around pmInterview Process: interview with Manager, virtual or onsiteOn site:
Must be local; remote work from home on Fridays unless needed onsiteJoin our team and play a vital role in supporting sales growth and customer satisfaction in your assigned territory. If you have a knack for problem-solving, enjoy working in a fast-paced environment, and have a customer-focused mindset, this opportunity is perfect for you!
Roles & Responsibilities:
Support sales growth in an assigned geographic area to achieve financial targets for multiple P&L.Manage customer accounts, follow up with customers, and provide troubleshooting assistance by phone or email.Perform operational activities such as account creation, item setup, and management of E-commerce platform orders.Provide presales support, handle customer inquiries, and prepare quotes.Coordinate all entities involved in pre-order booking support, order entry, and order management up to shipment and invoicing.Serve as the key contact for resolving financial issues, billing disputes, credit memos, collections, and payments.Identify and execute opportunities for continuous improvement affecting customer satisfaction, productivity, and cost control.Build customer satisfaction through outstanding relationships and communications.Work within predefined targets and metrics—KPI oriented.Qualification / Requirements:
Bachelor's degree or diploma from an accredited university or college.At least years of experience in a customer service or sales position.Strong oral and written communication skills.Extremely proficient with MS Office.Knowledge in SAP.Desired Characteristics:
Additional experience working in field activities, Sales Support, or Sales Force is preferred.Established analytical ability.Knowledge of French is an asset.Experience working in a manufacturing environment (Supply Chain Knowledge is an asset).Teamwork oriented and demonstrate a high level of initiative, problem-solving, information seeking, and eagerness to learn.Ability to work in a fast-paced, high-stress environment with multiple simultaneous priorities.Strong organizational and time management skills.
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