Strategic Partner Manager

We're looking for a dynamic Strategic Partner Manager to join us.

Salary: £45,000-£60,000 + commission (OTE up to £110,000).

Reporting to: Shane Foley, our Head of UK Sales.

Location: 2-3 days office based at Old Street, with flexible working and WfH.

We are a dynamic 60-person entrepreneurial business, whose products are used by most major UK cities and a growing international presence.

We empower cities by providing local authorities and transport organisations with the detailed, highly accurate, data-driven insights they need to make informed decisions to support their sustainability goals. Our computer vision AI technology has won industry and national awards every year since our founding; we bring the latest academic research into practical, real-world environments, making data-driven change happen faster than anyone else.

You can read more about our values and what it's like to work at Viva City.

Joining as a Strategic Partner Manager, you will become the face of Viva City within authorities across Scotland, Wales and Ireland, and the champion of your customers internally. Using a balance of consultative and challenger selling capabilities, you will build relationships with contacts who trust your expertise and believe in our product.

We are looking for a dynamic, customer-centric, and personable individual to join our ambitious, friendly team. You’ll have experience in a closing sales role.

• Working with contacts based mainly in transport and highways teams in local government, supporting them with gathering game-changing data
• Running the Sales deal process end-to-end, including lead generation, running discovery meetings, pulling together proposals, navigating procurement processes, and getting to project kick‑off
• Working closely with the Revenue Operations function to generate new opportunities
• Following our sales playbooks to ask the right questions at the right times, supporting your customers with relevant information
• Presenting Viva City’s offering in an engaging and educational manner
• Attention to detail when scoping projects and putting together proposals
• Forecasting opportunities realistically, in order to support Delivery
• Sharing information about new customers and opportunities with Product
• Keeping a close eye on your sales metrics
• Being a member of a tight‑knit sales team, participating and running skills and knowledge workshops to help yourself and colleagues be the best they can be

Knowledge and Skills that lead to success in this role; you don’t have to have them all, but the capacity and curiosity to acquire them.

• Sales playbooks
• Sales targets and resulting metrics
• What makes up a good customer journey
• Opportunities and demands that come in an entrepreneurial business
• Sales coaching environment
• A desire to understand Viva City’s technology

• How local government works
• Transport and highways activity; funding, schemes, themes
• How data supports decision making

• Understanding your customers’ needs and priorities
• Timeboxing to balance wide‑ranging activities
• Engaging and relevant written communication (emailing, messaging) and winning spoken communication ((cold-)calling, presentations)
• Running discovery calls to identify the right fit with prospects
• Communicating internally
• Utilising SaaS tools to save time, document information well
• Clear, timely communication to support product development and project delivery
• Attention to detail when sharing information (tender writing, proposal writing, CRM updates, project scoping)

• Performance metrics monitoring
• Communicating with clients
• Automating the boring important stuff

• Passion for local democracy, transport, urbanism, active travel
• Pipedrive, Slack, Google suite
• Computer vision and/or Artificial Intelligence

• 25 days of holiday
• Flexible working hours and work from home
• Up to 30 days per year work from abroad
• Up to 3 flexible bank holiday days
• 3% employer pension contribution
• £200 total working from home budget
• Enhanced parental leave
• Up to 3 ‘childcare’ or ‘dependant’ days per year
• Mental health support through Spill
• Discounted…