Inside Sales Rep – Tech Products; Remote

Employer Industry: Technology Sales

• Salary up to $17.31 per hour
• Opportunity for career advancement and personal development within a globally recognized organization
• Work from home flexibility, allowing for a convenient work environment
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Access to daily pay enrollment option for early pay access
• Inclusive culture with various employee resource groups and health and wellness programs

• Provide inbound customer support using a call flow guide
• Assist customers in completing purchases and offer post-order support
• Engage customers with probing questions to identify needs and persuade them to purchase additional products/services
• Maintain up-to-date knowledge of client products, such as smartphones and computers, to enhance customer interactions
• Track and document customer interactions and information in databases

• Minimum of 6 months of soft sales experience, including upselling and telemarketing
• Strong focus on building and maintaining customer relationships
• Basic understanding of sales techniques, including persuasion and communication skills
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment at home with a reliable internet connection

• Familiarity with iOS and/or MacOS or comparable technology
• Strong computer navigation skills and proficiency in multi-tasking
• Eagerness to learn new technologies and adapt to evolving tools and platforms
• Experience in customer service or sales in a technology-related field