Aftermarket Service Sales Manager

Service Sales Manager

Location:

Memphis, TN

Reports To:

Regional Manager, South US

The Aftermarket Service Sales Manager will be responsible for executing the company’s service sales role, prospecting new customers, providing total customer service throughout the order life cycle, and providing aftermarket support as needed. An ideal balance is 80% pursuing new business and 20% completing office work and account management. The role requires remote work with administrative support across the region, so technological competence is a must.

The territory covers Memphis, TN and other assigned areas (clarified upon interview). This position offers a competitive base salary plus a generous commission structure.

• Engage in various sales activities to procure new accounts, increase market share, maintain and develop current accounts, and execute the company’s overall sales strategy.
• Maintain regular personal contact with all existing accounts in the defined territory.
• Produce accurate detailed account quotations and maintain a comprehensive virtual quote file.
• Perform site visits to review jobs, take measurements, record pertinent information related to job scope, and obtain any other information of value for a thorough and complete quote.
• Travel as required throughout the assigned territory, including overnight travel when necessary.
• Prepare and maintain a CRM log of all account visits, potential new business opportunities, and status of active quotes.
• Obtain credit applications and sales tax information for all new accounts and forward to accounting for setup.
• Follow established company policies, safety rules, and procedures, including those established by the customer.
• Assist with collection of past‑due accounts when needed.
• Perform other duties as assigned.

• Minimum two (2) years of industrial equipment sales experience.
• Bachelor’s degree or associate degree preferred; prior equivalent experience and training may be considered in lieu of a formal degree.
• Experience in the overhead crane industry is preferred.
• Must maintain a positive and professional demeanor.
• Strong verbal, written, and interpersonal communication skills.
• Must have demonstrated leadership experience, be self‑motivated, dependable, and highly organized.
• Proficient PC skills with knowledge of Microsoft Word, Excel, and Outlook.
• Must have and maintain a good driving record.

• Medical / Dental / Vision Insurance
• 401(k) plan with match
• Company‑paid short‑term disability insurance
• Long‑term disability insurance available
• Company‑paid basic life insurance
• Employee assistance program
• Additional life insurance available
• 9 paid holidays
• PTO program
• Tool purchase program
• Weekly pay periods with direct deposit
• Competitive pay

Equal Opportunity

Employer:

Minorities/Women/Protected Veterans/Disabled/Other Protected Category

DESHAZO’s Mission: DESHAZO is committed to elevating our clients’ business needs through custom‑built overhead cranes and tailor‑made automation systems. We enhance our products by providing expert inspections, repairs, modernizations and rebuilds.