Account Manager , Specialty OE

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Position Title:

Account Manager (1-3), Specialty OE

Reports To:

Manager, Engine & Specialty

Date Last Revised:
September 2022

Maintain customer relationships at the purchasing, engineering, quality, marketing, and sales levels focused on implementing strategic and tactical customer account initiatives, while requiring minimal supervision and support.

• Lead day to day account maintenance topics, responding to price requests, change requests, tracking Quality & Delivery performance and support product launch initiatives.
• Support customer interactions that impact commercial aspects including quotes and written agreements.
• Develop interpersonal relationships with key customer contacts.
• Monitor sales order process and provide strong technical support on complex orders.
• Possess a strong understanding of clients' businesses, industry, and organizational structure.
• Establish short- and long-term sales plans using global on-line computer tools and based on interaction with Bendix CoC directors and the Account Team.
• Assist open RFQ response by working with CoC's and purchasing

• Strong knowledge of all areas in the transportation industry including Suppliers, OEMs, Fleets, Original Equipment Service (OES), independent distribution channels, etc.
• Possesses comprehensive knowledge of organizational sales policies and procedures.
• Strong knowledge of the operation, design and application of air brake and foundation brake systems and steering systems.
• Strong knowledge of contracts and negotiation tactics
• Strong knowledge of marketing strategies.
• Strong knowledge of computer-based programs. (Word, Excel, PowerPoint).

• Minimum of 5 years’ experience in account management or similar experience.
• 3-5 years’ experience heavy vehicle industry experience required.
• Minimum of 5 years’ experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.
• Minimum of 8 years’ experience in account management or similar experience.
• 5 years’ experience heavy vehicle industry experience required.
• Minimum of 5 years’ experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.
• Minimum of 10 years’ experience in account management or similar experience.
• 5 years’ experience heavy vehicle industry experience required.
• Minimum of 5 years’ experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

• Strong technical solution based selling skill set required. Must be able to address the customers technical needs.
• High technical aptitude and business acumen in the commercial vehicle industry.
• Customer first attitude, driven to build and prioritize customer relationships throughout the customer’s organization and within Bendix.
• Excellent problem-solving skills including the ability to develop creative solutions that address customer needs.
• Self-starter and strategic thinker for both short-term and long-term wins.
• Must be able to partner with customers to develop actionable and strategic plans.
• Strong interpersonal, oral, and written communication skills required.
• Strong professional presence, capable of influencing through interactions and follow-up.
• Must be capable of building and using a strong network, team player and wiliness to work in a matrixed organization.
• Capable of building and delivering professional presentations.
• Ability to learn quickly in a short amount of time.
• Must maintain an organized work area from a home office that allows for quick and efficient responses to the customer needs.
• Very Proficient in Microsoft Word, Excel & PowerPoint a must

• Bachelor’s degree required;
  Business or Engineering discipline preferred.

• Individual must be domiciled in the defined territory and must be located within one hour of major airport.
• Must be capable of traveling 60% of the time to customer facilities, Bendix locations, and industry events.

The demands described here are representative of those that…