Key Account Manager

Key Account Manager – Canada

Sunbird Software, a leading, global software company in the data center industry is looking for an experienced account manager for Canada territory. This is a remote position but candidate must reside in Canada.

• Develop and qualify opportunities.
• Understand customer buying process.
• Develop & adapt Enterprise sales methodologies.
• Hunt for new business opportunities and consult with prospective customers to provide mutually beneficial solutions.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts through pipeline development and high win rate.
• Lead solution development efforts that best address end‑user needs, while coordinating the involvement of relevant company resources.
• Manage end‑to‑end sales cycle for new and existing accounts.
• Utilize proactive/consultative selling methods to improve market share, revenue growth, and profitability.
• Provide regular updates to senior management on status and performance of customer accounts within the territory through CRM.
• Participate in industry or promotional events (e.g., trade shows, conferences) to cultivate customer relationships.
• Other duties as assigned.

• Minimum 5 years proven track record of success in selling enterprise software applications and managing major accounts.
• Passion for technology products.
• Ability to learn new technology and understand it at a high level.
• Proven business development process and skillset.
• Experience in channel and direct sales. Experience in pre‑sales activities is helpful.
• Proven referenceable track record of managing and developing major accounts at C‑level.
• Strong account management and relationship building skills.
• Knowledge and experience of multi‑level selling and account management in large corporate accounts.
• Possess an existing and current rolodex of data center infrastructure managers / directors / VPs, etc. that can be used as references for gaining access.
• Ability to converse and consult with customers, providing educational value during the process.
• Formal strategic/solution sales training (Sandler, Challenger, Strategic, SPIN, etc.).
• Ability to use Microsoft Office/Exchange, and CRM systems.
• BA/BS degree or technological certifications are preferred.

• We are all about delighting our clients and live/breathe the end client/user experience.
• We believe in collaboration, teamwork, creativity and taking initiative.

• What is DCIM Software:
• What are customers saying about Sunbird:
• Why work at Sunbird:

Sunbird is an EEO/AA/ADA/Veterans employer.