Account Manager

Shred-it, a division of Stericycle, Inc., is a leader in secure and sustainable information destruction services. We offer data protection solutions, including shredding and recycling of confidential documents and hard drives, ensuring the integrity of sensitive information. With operations across North America and Europe, we protect businesses of all sizes from data breaches and fraud. Shred-it also provides a variety of educational resources, such as blogs and white papers, to help organizations enhance their information security practices.

This is a full‑time hybrid role for an Account Manager based in Virginia, with flexibility for partial remote work. The Account Manager will be responsible for maintaining and growing client relationships, identifying sales opportunities, and ensuring customer satisfaction. Key responsibilities include managing client accounts, addressing inquiries, assisting with service requests, fostering strong business relationships, and collaborating with internal teams to deliver high‑quality services.

• Account management skills, including client relationship building and retention
• Sales and business development skills for identifying and pursuing new opportunities
• Excellent communication and interpersonal skills
• Organizational and time management skills to handle multiple accounts effectively
• Proficiency in using CRM software and other sales tools
• Ability to work independently with a results‑driven mindset
• Previous experience in account management or a related field is highly desirable
• Bachelor's degree in Business Administration, Marketing, or a related field preferred