ServiceNow Business Development Executive
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78703, USA
Listed on 2026-02-21
Austin, Travis County, Texas, 78703, USA
Listing for:
SHI
Remote/Work from Home
position Listed on 2026-02-21
Job specializations:
-
Sales
-
IT/Tech
Job Description & How to Apply Below
* ** Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.*
* ** Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:*
* +
** Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.*
* +
** Continuous professional growth and leadership opportunities.*
* +
** Health, wellness, and financial benefits to offer peace of mind to you and your family.*
* +
** World-class facilities and the technology you need to thrive - in our offices or yours.*
* ** Job Summary*
* As a Service Now BDE at SHI, you will play an important role be contributing to the company's sales success. Working with prospective and existing SHI customers, you will be responsible for selling Service Now licenses services related to the Service Now platform to acquire, retain, and grow our Service Now customer install base.
The BDE will be part of the Service Now Sales Team and will provide licensing expertise on the entire Service Now platform to all SHI business units. The ideal candidate will be experienced with the Service Now capabilities of ITSM, ITAM, ITOM, SPM and Sec Ops.
This position is a remote-based and will support the assigned territory and will require occasional travel within the U.S. (up to 50%).
** Role Description*
* + Create and execute sales plans to consistently achieve or exceed your assigned quarterly sales quota
+ Work with assignedterritoryto identify, progress and close sales ofService
Now softwarelicensing
+ Maintain an expert level knowledge and communication pertaining to the value of the Service Now platform, its component solutions, and that of SHI and its offerings
+ Build effective relationships with Service Nowsalesand collaborate to develop plans for assigned territory
+ Act as an escalation point and advocate for critical customer issues
+ Be the trusted advisor to the customer by understanding their existing and future road map to drive SHIService
Now practicewithin the marketplace
+ Prospect qualification and the development of new sales opportunities and ongoing revenue streams
+ Arrange and conduct initial meetings and presentations
+ Sales process management and opportunity close
+ Ongoing account management to ensure customer satisfaction, on time renewals,and drive additional revenue streams
** Behaviors and Competencies*
* + Reporting:
Can proactively gather, organize, and present information to facilitate decision-making and progress.
+ Training:
Can proactively seek out areas of improvement, initiate training programs, and contribute to innovative learning methods.
+ Relationship Building:
Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
+ Problem-Solving:
Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
+ Results Orientation:
Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.
+ Analytical Thinking:
Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.
+ Data Analysis:
Can apply complex analytical methods and algorithms for predictive modeling and can interpret and communicate the results effectively.
+ Teamwork:
Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.
+ Communication:
Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
+ Time Management:
Can consistently use time effectively, balance multiple tasks, and meet deadlines.
** Skill Level Requirements*
* + The ability to effectively communicate and sell complex technical products or services by understanding customer needs,…
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