Bilingual Account Manager Sales Orlando, FL

Overview

TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD and Zubie developments, campaigns and news to clients, maintain accurate and up-to-date data in CRM, and help manage the post‑sales process through implementation and delivery.

• Ensure communication and customer satisfaction for existing accounts and develop relationships within your assigned territory/account list.
• Manage the long‑term health of our customer base, identify areas of risk, and ensure retention.
• Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists.
• Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing TSD and Zubie accounts.

On the job training.

• Bilingual in Spanish required
• Must have 1+ years of experience in software sales
• Industry experience in car rental, dealership, or travel preferred
• College Degree preferred
• Ability to travel 25% across the US
• Excellent customer service and relationship building skills
• Proficient in MS Office products
• Must have a valid driver's license with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses
• Professional development and training
• Promotion from within

Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal opportunity employer.