Inside Sales engineer - Benelux

Job Title:
Inside Sales engineer - Benelux

Location:

Multiple locations available - Netherlands, Belgium
Location Type:
Remote
Website:
Group:

Watson-Marlow Fluid Technology Solutions is part of Spirax Group, a FTSE
100 and FTSE4

Good multi-national industrial engineering group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

We are seeking a dynamic and motivated Inside Sales Engineer to join our team. This role is pivotal in identifying and nurturing customer relationships, with the primary goal of creating sales opportunities. The ideal candidate will have a keen interest in both engineering and sales, and will thrive in a fast-paced, collaborative environment.

As an Inside Sales Engineer, you will be responsible for initiating and maintaining customer relationships, taking orders for repeat business, and identifying new sales opportunities. You will also play a crucial role in supporting our sales engineers by opening doors to prospective customers. This is an exciting opportunity for someone who is passionate about engineering and has a knack for sales.

Inside sales is the process of connecting with prospects or customers via calls, emails, or other online channels, rather than meeting them in person. Inside sales is ideal for transactional business, and usually relates to MRO needs and smaller problem solving.

• Identify Sales Opportunities:
  Proactively identify and pursue new sales opportunities through research, networking, and outreach.
• Customer Relationship Management:
  Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.
• Securing Orders:
  Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.
• Support Sales Engineers:
  Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.
• Market Research:
  Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
• Sales Reporting:
  Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.
• Collaboration:
  
  Work closely with the sales colleagues to develop and implement effective sales strategies.
• Customer Feedback:
  Gather and analyse customer feedback to improve services and sales processes.
• Training and Development:
  Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.

• Ideally you will speak both English + Dutch. Additional European languages are an asset.
• Ideally you will have technical experience working with mechanically engineered / process equipment products or services.
• This role requires you to work with various key clients and customers – the ability to be agile, solve problems effectively and make commercially astute decisions on the go is essential. Comfortable working with KPIs.
• Ideally you will have knowledge in a Sales function preferably in a Business-to-Business environment; an understanding of Customer Relationship Management and Enterprise Resource Planning systems would be an asset.
• Due to the nature of our business, the ability to collaborate across countries/departments within a corporate environment would be an asset.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days’ paid volunteering leave
• Additional support and benefits through our Everyone is Included Group Inclusion Plan

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive…